Business ProfileforGold Line Finance Ltd

Goldline Fianace Ltd. is connected to ****** ******.. * *** *** ** ******* **** ** ***** ** ***** *********** i bought a car from ****** ****** few years ago **** ****** ****. i was informed to finance the car to build my credit eventhough i was considering paying cash or paying it out early. i paid around $188 a month for the car and thought the loan was almost paid off in Dec.. i did not realize there was lien on the vehicle.. On Dec 1 i sold the vehicle to a private party.. I thought maybe i had one more payment left. Before i go any further i want to inform i have never missed a payment on this vehicle, payments have been made on time as well.. i found out after i made payment in December there is still 2478 left on it..The company ********** to repossess the car eventhough i never missed a payment.. instead of advising me to payoff the remainder and they would release the lien they were ********** with me.. I requested a payout to payoff the full loan and history statement to show how the payments have been applied, how much towards principal and interest.. they sent a small document showing balance to payoff for 2478.. i have called Goldline finance, texted them many times, called ****** ****** many times no one is responding to me regarding disclosures i have requested.. i understand they gave me balance owing and i have totally paid it off now, but they have not respnded to me regarding getting the payment or providing me history statement.. I need to know how they came up with that balance.. ****** ****** and Goldline has behaved in a unprofessional manner.. only response i got originally on text message was we do not have history statements and cannot provide you with any.. since then i have not had any response.. Eventhough paid off the remaining 2478 they requested i am demanding that amount back because the company has failed to provide me disclosures and response to my text messages and calls..i have proof of text messages and payout in full