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About

Important information

  • Additional Info:
    When you purchase gym memberships,you are most likely entering a type of contract called a "continuing services contract". By law in BC, these contracts must disclose certain information to you, such as your cancellation rights.

    Here are some things you should know about these contracts:
    * You have 10 days to cancel your contract, no matter what.
    * If you decide to cancel, make sure to cancel the way the contract requires you to which is usually in person, by registered mail, or by fax.
    * You can't be locked into a membership that is longer than 2 years although it may roll over month to month automatically so make sure you know when your agreement ends.
    * You have the ability to cancel under very specific circumstances such as for medical reasons or if you move more than 30km away from the facility and are not offered services in the area you have moved to.

    There is a lot to know about these types of contracts. If you have any questions, don't hesitate to contact Consumer Protection for more information at 1-888-564-9963.

About This Business

Club Phoenix Fitness helps clients achieve their desired level of fitness with a large variety of exercise equipment and free weights, group fitness classes, or with the help of their personal training services and weight loss programs.

BBB Accredited Since: 2/2/2007

Years in Business: 31

Products and Services

Club Phoenix is a locally owned and operated health club which provides the opportunity for all individuals to improve their quality of life through exercise and physical activity in an accepting, energetic and safe environment. Reach your desired level of fitness with their large variety of exercise equipment and free weights, group fitness classes including indoor cycle, or with the help of their personal training services and weight loss programs. Other services include free parking and unlimited tanning.

Business Details

BBB File Opened:
20/7/2005
Business Started:
31/1/1995
Business Incorporated:
1/1/1995
Type of Entity:
Corporation
Business Management:
Geoff Dawson, Owner

Additional Contact Information

Principal Contacts
Geoff Dawson, Owner
Customer Contacts
Geoff Dawson, Owner
Fax numbers
Primary Fax: (250) 920-0342
Additional Email Addresses
Primary: Email this Business
Sales: Email this Business
Technical Support: Email this Business
Customer Service: Email this Business

Additional Information

Payment methods
  • Cash
  • Debit Card
  • Visa

Cash


Interac


Visa


MasterCard


Amex

Program Participation
BBB Supporter
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