We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Delivery Service

Dragonfly

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Delivery Service.

Reviews

Customer Review Ratings

1

Average of 6 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Wilf S

    Date: 17/07/2025

    Biggest bunch of lying scum I have encountered. I am going to have to stop using Amazon because of these idiots. I have chickens with more intelligence that these clowns. I am supposed to get excited because *******, Sindeep or Saran Wrap is going to be there within the hour. Well 4 days later and still nothing.. I have had two items on my front step for 3 weeks that I am returning to ****** because by the time they got there I was on vacation and did not need them anymore. Shame on ****** for using this company, they are bleeding money using these idiots. If you see your product is going to be delivered by Dragonfly, start to worry.

  • COLIN B

    Date: 17/04/2025

    Absolutely dismal company, Cannot believe Am***n uses this courier. My package was first of all being prepped for delivery at a local station, then delayed ( but according to them it's safe ) oh and their system has been " Estimated Arrival By.... Pending calculations" What a joke. If I had known that Am***n was using this I would have shopped elsewhere.

  • Donna P

    Date: 04/01/2025

    This is just a renamed version of Intelcom which had an F rating over several years Proof, ****** the following for renaming: ********************************* ************ has claimed to "attempted delivery" when there was no such attempt, then admited they had no record of trying to deliver. They have also returned packages to sender without even attempting delivery.I do not purchase from anyone using this service.The latest package (I did not know ******* was using them) is now "delayed" and no indication of when I can expect it (it should already be in a local station but has "dissapeared" somewhere between ******** and **********).BEWARE: this company is useless, deserves zero stars

  • Tamara H

    Date: 11/12/2024

    I wanted my packages delivered to my work, as no one is home, they claim they were unable to deliver the package at 11:30pm.... ya no kidding and it was outside of their delivery hours too, then they also said that my address was invalid... **** Its a company... if they showed up like they claim they would have seen that big beautiful sign on the side of the building... even at 11:30pm... lies.

  • Kim B

    Date: 19/11/2024

    Lousy service doesnt deserve even one star. first time returning an item no show first appointment day still no show next day rescheduled but have to wait another 2 days still waiting for pickup

  • Sarah L

    Date: 04/11/2024

    My package has supposedly been prepared for delivery for over a weekhow is this even acceptable? I ordered with one-day shipping on October 22, but no delivery attempt was made until October 26, at which point they claimed they couldnt deliver, even though someone was home all day. Why not just leave the package at the door, like every other time? This seems ************** its November 4, and after calling intelcom twice, I was told each time that the package would arrive within 48 hours. Clearly, my package has either been lost or stolen by an employee. This delivery service is by far the worstconstant delays, or packages just never arriving at all. I wish there were an option to avoid using this company, as its appalling how often this happens!

Dragonfly is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.