Business ProfileforYou Move Me Vancouver

‘You Move Me’ was employed to conduct a move from Vancouver to Port Moody on June 2nd. Priority went to unpacking/ organizing the household however, in the 3rd week of July I began focusing on unpacking/ organizing my workshop during which time I realized that 1 box was missing. The box contained auto parts for a restoration vehicle. Upon realization of the missing box I searched the entire home but, the box was nowhere to be found. The box has a replacement value of several thousand dollars. It was in my possession the morning of the move, it now is not. The only logical explanation is that the box went missing during the move. A duty of care and responsibility was entrusted to ‘You Move Me’ and I am now significantly out of pocket with a hard task of replacing what is lost. A call was made to You Move Me July 21st describing the issue with a follow up call July 27th. The end of this process was ‘You Move Me’ stating no responsibility would be accepted. Reason being that too much time has passed since the move and too much grey area existed to accept responsibility. Claiming too much ‘grey’ area and ‘too much time has passed’ are weak excuses and unacceptable. The minimum I am expecting is a total refund of $2155. Note - to provide more context a more detailed description is attached as a ***.