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          Find a Location

          CBV Collection Services Ltd. has 6 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileCBV Collection Services Ltd.

            Collections Agencies
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            20 4664 Lougheed Hwy

            Burnaby, BC V5C 5T5

            Visit Website
            (888) 311-1121

            Business hours

            8:30 AM - 4:30 PM
            Business Hours
            8:30 AM - 4:30 PM
            8:30 AM - 4:30 PM
            8:30 AM - 4:30 PM
            8:30 AM - 4:30 PM
            8:30 AM - 4:30 PM
            Closed
            Closed

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            Customer Reviews

            1.22/5

            Average of 36 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            243 complaints closed in last 3 years

            105 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA-

            Accredited Since: 1/1/1997

            Years in Business: 103

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            CBV offers superior Accounts Receivable Management to global clients in: telecommunications, utilities, retail, financial institutions and all levels of government. They have the people, technology, scalability and capacity to meet clients's recovery and retention goals; while ensuring absolute compliance.

            Business Details

            This is a multi-location business.

            Find a Location

            CBV Collection Services Ltd. has 6 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              20 4664 Lougheed Hwy, Burnaby, BC V5C 5T5
              BBB File Opened:
              27/11/1996
              Years in Business:
              103
              Business Started:
              1/1/1921
              Business Incorporated:
              1/2/1996
              Accredited Since:
              1/1/1997
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Alternate Business Name
              • CBV Collection Services
              Hours of Operation

              Primary

              M:
              8:30 AM - 4:30 PM
              T:
              8:30 AM - 4:30 PM
              W:
              8:30 AM - 4:30 PM
              Th:
              8:30 AM - 4:30 PM
              F:
              8:30 AM - 4:30 PM
              Sa:
              Closed
              Su:
              Closed
              Business Management
              • Sean Blantern
              • Chris Herwig, Director
              • Robert W Richards, President/Director
              • Ray Leather, Compliance Manager
              • Nancy Bynoe, Vice President of Administration
              Contact Information

              Principal

              • Sean Blantern
              • Chris Herwig, Director
              • Robert W Richards, President/Director

              Customer Contact

              • Ray Leather, Compliance Manager
              • Tanya Campbell, Compliance Manager
              Additional Contact Information

              Fax Numbers

              • (604) 661-7925
                Primary Fax

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Understand consumer rights when it comes to debt collection

              Customer Complaints

              243 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              10/04/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Resolved
              Despite attempting to call them, and searching my postage for any communications from this company, it is impossible to contact them. The number that they suggest does not work, I can not file a complaint on their website, and calling the number on ****** gets me a directory that is not helpful. They are spam calling and leaving automated messages regarding mail and documents that I have never seen. I need them to stop contacting me immediately, or I will be reporting them.
              Read More
              Read 242 More Complaints

              Customer Reviews

              36 Customer Reviews

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              How BBB Processes Complaints and Reviews

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              Most Recent Customer Review

              Darren J.

              20/03/2024

              I've been receiving calls from cbv collections I called them back today three times in a row and I asked them the location of their office,,the mailing address of their office,,who I'm speaking with,, and that's as far as I get with them and they just hang up on me every single time I've asked them for a debt validation letter and they just hang up on me. they won't even let me speak they keep trying to interrupt me so I can't get it in in a word edgewise as soon as I ask them where they are what their mailing address is where they're located immediately they just hang up they just hang up on me
              Read 35 More Customer Reviews

              Local BBB

              BBB serving Mainland British Columbia

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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