Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Windows

Ecoline Windows Calgary

Reviews

Customer Review Ratings

4.37/5 stars

Average of 122 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromCameron B

    Date: 24/05/2024

    5 stars

    Cameron B

    Date: 24/05/2024

    Excellent work very impressed. The people at Ecoline Windows were very organized and professional. They were not pushy at any point during the process and very professional. I am very pleased with the installation of my bedroom windows and back door. I have recently called Ecoline again to complete additional windows which should be done this summer. I highly recommend the company.

    Ecoline Windows Calgary

    Date: 03/06/2024

    We're glad you were satisfied with all aspects of your window replacement. Don't hesitate to contact us if you have any questions about your new windows. Keep in mind also, we offer a referral incentive if you choose to recommend us to any friends or neighbours.
  • Review fromRhonda M

    Date: 21/05/2024

    5 stars

    Rhonda M

    Date: 21/05/2024

    I contacted Ecoline for a rear entry door quote in March 2024, as one of 4 quotes. They came in with what I felt was the fairest, as they included the painting of the door for the same as other quotes without it. **** helped us choose a door and offered a good selection of opaque glass. We were set for installation sometime in June (which was industry standard on all quotes - even though the time line shocked me). The best part, is they had the door ready a month earlier than expected. They came on time for delivery, installed it efficiently and did more than I expected by cleaning up the extended threshold that was not to be a part of the job. They cleaned up ,were polite and surpassed my expectations. The door looks beautiful.

    Ecoline Windows Calgary

    Date: 03/06/2024

    We just want to tell you that we really appreciate your business. Your feedback means a lot to us as we are passionate about providing the best service possible. We are very happy that you've found our work to be satisfactory. Please keep in mind, we do also offer a referral incentive if you decide to recommend us to friends or neighbours.
  • Review fromNorma M

    Date: 16/05/2024

    5 stars

    Norma M

    Date: 16/05/2024

    Very pleased with my patio door installation. A very professional work crew. They answered all my questions and helped me with the right choice of door. A very professional company. I also referred another family to Ecoline. They are just waiting for the installation.

    Ecoline Windows Calgary

    Date: 23/05/2024

    We're glad you were satisfied with all aspects of your patio door replacement. Don't hesitate to contact us if you have any questions. Keep in mind also, we offer a referral incentive if you choose to recommend us to any friends or neighbours.
  • Review fromBrent M

    Date: 16/05/2024

    5 stars

    Brent M

    Date: 16/05/2024

    Thanks for the smooth experience. Very easy to work with. Great service from quoting to installation.

    Ecoline Windows Calgary

    Date: 23/05/2024

    Thank you very much for your business and of course for your positive online feedback about our company. Please keep in mind, we do also offer a referral incentive if you decide to recommend us to friends or neighbours.
  • Review fromDave M

    Date: 12/05/2024

    5 stars

    Dave M

    Date: 12/05/2024

    I was very pleased with the full process of having a number of windows replaced by Ecoline Windows. From consultation and helping with the rebate process, through the installation, all was was very professional! I would recommend Ecoline to anyone looking to upgrade their windows!

    Ecoline Windows Calgary

    Date: 23/05/2024

    We just want to tell you that we really appreciate your business. Your feedback means a lot to us as we are passionate about providing the best service possible. We are very happy that you've found our work to be satisfactory. Please keep in mind, we do also offer a referral incentive if you decide to recommend us to friends or neighbours.
  • Review fromAndre P

    Date: 09/05/2024

    5 stars

    Andre P

    Date: 09/05/2024

    My neighbour had their windows replaced last year so I knew what to expect.Very professional installation crew, so far happy with the the 17 windows and doors installed in two days. Cleaned as they proceeded, very satisfied.

    Ecoline Windows Calgary

    Date: 23/05/2024

    Thank you very much for your positive review. It is always a pleasure to read good things about our staff. Please keep in mind, we also offer a referral incentive in the event you decide to recommend us to friends or neighbours.
  • Review fromMichael O

    Date: 16/04/2024

    2 stars
    We dealt with Ecoline three years ago and were happy then. I ordered new doors and windows from them and am very disappointed now. Their new policy is that they won't begin work until they have the full payment, which, after this instance, I understand, as I would have withheld payment until our doors were correctly installed. With multiple issues, we have yet to be able to get the salesperson, the service department, or their scheduler to contact us.
  • Review fromElizabeth M

    Date: 27/03/2024

    4 stars
    We had new doors installed in April 2023 and have now gone through a summer and a winter season. We are very happy with the doors as we have noticed a definite difference in the insulation quality. We stay cooler in summer and warmer in winter. My only disappointment was that they didn't leave our original trim for the inside of one door. I had planned to reinstall it as it was solid wood and so I had to go out and buy, measure, cut and install new material that isn't the quality that my original trim was. The door in question also required some difficult working of the wood because of how close it is to an inside wall, so the original trim would have come in really handy. I'm not sure why this happened as the trim for the front door was left with us so I was able to reuse it. Oh well, ****** learned, I should have paid closer attention to what was happening.
  • Review fromSam G

    Date: 11/03/2024

    5 stars
    Absolutely thrilled with the service. This is our second project with the company and we’ve ordered a new front door through them. Very friendly, organized and timely.
  • Review fromDean H

    Date: 05/03/2024

    5 stars

    Dean H

    Date: 05/03/2024

    Great product. Had a door replaced. New door looks great, and is much more efficient.

    Ecoline Windows Calgary

    Date: 13/03/2024

    Thank you very much for your positive review. It is always a pleasure to read good things about our staff. Please keep in mind, we also offer a referral incentive in the event you decide to recommend us to friends or neighbours.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.