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Business Profile

Windows

Ecoline Windows Calgary
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.37

Average of 122 Customer Reviews

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Review Details

  • Lynsey R

    Date: 18/11/2024

    The only reason this company even gets 1 star from me is because, technically, I do have my windows installed. However, I can confidently say that the journey to get to this point has been singe handedly the most frustrating experience I have ever had dealing with a contractor. Our windows were not installed on time. We had to constantly follow up and push to get on the schedule (our windows also were magically ready to be installed as soon as we started discussing requesting our money back). The installation team no showed us during our scheduled time. The communication between the schedulers and crews is atrocious. Actually, the communication from this company in general is completely subpar. Once the installation crew actually showed up and put the windows in (payment up front, of course) they did not install our trim as we directed them to. Not only that, they did not even bring enough trim to finish the windows at all. Weeks later, after us again constantly having to follow up and push for this job to get done, they finally came back to deliver more trim so that we could finish the job ourselves. And despite the fact that we sent them exact measurements of what we would require, they STILL did not bring enough and had to come back the next day with more. The lack of customer care, totally unacceptable communication, and complete inefficiency of this company are just a few of the reasons I will never use them again or recommend them to anyone. We would have been better off to do this job ourselves (and honestly, had to finish most of it on our own anyways). And to top it all off, even though the windows are installed, we've now discovered one is crooked. If you're looking for a company with a strong attention to detail, that takes pride in their work and customer service practices, who will effectively communicate with you, then I would highly recommend you look elsewhere. I can't wait to never have to deal with Ecoline Windows again.

  • Dianne M

    Date: 15/11/2024

    The windows are wonderful. They have made a big difference in the warmth of my home. Once they replace the frame around my weird kitchen window and put the permanent blinds in I will be seventh heaven.

  • Romeo D

    Date: 06/11/2024

    Our family is happy with our new windows. Ecolinewindows staff was great. Workers who installed the windows are fast and very efficient. Thank you ??. Highly recommended.

  • Jim B

    Date: 01/11/2024

    Eco line workers were on time, had a plan & all worked efficiently & effectively! In & out with a new family room window in less than two hours! Great job ****************

  • Steve J

    Date: 29/10/2024

    Ecoline replaced all windows and doors in our house. Everyone was very helpfull through out the entire process.

  • Ann H

    Date: 29/10/2024

    They did a great job with installing the window and cleaned up after they were done. Highly recommend this company!

  • Ronald W

    Date: 24/10/2024

    Awesome job, very thorough and comprehensive. Would recommend this company to anyone.

  • Hollie B

    Date: 10/10/2024

    Fantastic team. Very nice and they were amazing working around my 2 year old. Windows look amazing. Very happy with their service.

  • Heidi L

    Date: 08/10/2024

    The windows were ordered from ******. We had prompt service for the measurements and they he install happened at the time we requested. The team was great. They finished everything just the way we wanted it and it looks perfect.

  • Kelly R

    Date: 01/10/2024

    Very professional. Excellent and speedy job.Very well done.Windows ate fabulous.

Ecoline Windows Calgary is BBB Accredited.

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