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Business Profile

Retail Florist

Bloomex

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Retail Florist.

Reviews

This profile includes reviews for Bloomex's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Bloomex has 24 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Bloomex

      6 3510 27 St Ne Calgary, AB T1Y 5E2

    • Bloomex

      20-B Rosedale Drive Dartmouth, NS B3A 1L8

    • Bloomex

      19133 Shaughnessy St Vancouver, BC V6P 6R9

    • Bloomex

      15324 - 116th Avenue Edmonton, AB T5M 3Z6

    • Bloomex

      6431 60 St Beaumont, AB T4X 0J3

    Customer Review Ratings

    3.69

    Average of 285 Customer Reviews

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    Leave a Review

    Review Details

    • Janet T

      Date: 17/11/2025

      Oh how I wish I'd checked reviews before I used Bloomex today. The website that recommended them as good florists in ******* must have been bogus. This operation is a ****. Good luck getting through by email, phone or help chat. They've got my money now (***) and no flowers to show for it. STAY AWAY!!!

      Bloomex

      Date: 24/11/2025

      Hello *****,

      Thank you for your honest review and feedback. We sincerely apologize for any inconvenience caused by our company. Please note that our first priority is to ensure customer satisfaction, and we are sorry that this was not achieved in your case.

      Kindly be aware that your order was fully refunded on 2025-11-17:

      ******* *** ******* **********
      ********* ********
      **** ******* *** *** ***** ******* **

      Once again, we apologize for the inconvenience and hope you will give us another chance in the future.

      Kind regards,

      Bloomex

    • Megan M

      Date: 10/11/2025

      Sent Sypmathy flowers to a family member who lost a loved one through SendBlooms. They swapped every single plant to something cheaper and colourful. False advertising, no customer service to contact, the sympathy card was printed on the back of a coupon to Bloomex, who I believe is the actual business behind the SendBlooms front

      Bloomex

      Date: 12/11/2025

      Dear *****,

      We hope this message finds you well. We wanted to reach out and apologize for any inconvenience caused by your recent purchase. We appricate your review and feedback. We would like to confirm the order was sent with substitution. Due to our order volume fluctuation, we reserve the right to substitute with similar products of equal or greater value. The policy regardig the substitution is on our website. Keep in mind the email regarding the substitution was sent to you on 2025-11-10 before the delivery was made. As customer's satisfaction is our top priority, we would like to offer a replacement order free of charge. Alternatively, we could send a gift basket of equal value or issue a store credit that you can use at any time in the future. Please get back to our customer service team for the better assistance. 

      Thank you,

      Bloomex

    • Reeann S

      Date: 05/11/2025

      Bloomex is the worst I ordered online last week a delivery to go to a family members house in ****************. I paid for same-day delivery. They never received it the next day. I called bloomex The lady was so rude Told me that the florist didn't want to do the delivery and that's it that's all and pretty much hung up on me. I called back another gentleman said I could get a refund in seven days and to wait for an email. I waited two days no email called back. The person says there's no refunds you could only get store credit. I got an email. I tried to use the store credit it now says expired I've sent four more following up emails and never heard anything back so I guess I've been completely ripped off of my hundred dollar order. I don't recommend anybody using this company .

      Bloomex

      Date: 07/11/2025

      Hello,

      Thank you for your feedback we truly appreciate your honesty. We apologize for any inconvenience caused. Customer satisfaction is our top priority, and were sorry if our service did not meet your expectations.

      Upon reviewing our records, we can confirm that the store credit you referred to was successfully used on order #********.

      Please dont hesitate to contact our customer service team if you need any further assistance.

      Best regards, Bloomex

    • Jo-Anne H

      Date: 03/11/2025

      DO NOT EVER USE THIS COMPANY!!!!!!!!!!!!!!!!!!!!!!!The worst company to deal with ever! They've entered all the wrong customer info (wrong addressee and wrong address). When you try to cancel they give you any excuse not to and 3 phone calls later the order is still not canceled. You can't speak with a supervisor either! I've canceled this same order through chat, via email and over the phone and Im still not getting anywhere.

      Bloomex

      Date: 06/11/2025

      Hello,

      Thank you for your honest review and feedback. We sincerely apologize for the inconvenience caused. Our top priority is customer satisfaction, and were sorry to hear that we fell short in your case.

      Could you please provide us with your order number so that we can look into the issue and assist you properly?

      Best regards, Bloomex

    • Karol J

      Date: 29/10/2025

      DO NOT PURCHASE FROM THIS COMPANY!!I ordered from **********, paid extra for same-day delivery on Sunday. The online store let me order it and charged my credit card. Flowers never got delivered, and only the following day, they communicated that they don't deliver on Sundays and are only willing to give me store credit. They took my money in bad faith, knowing they couldn't provide the service/goods I paid for.

      Bloomex

      Date: 03/11/2025

      Hello Customer,

      We sincerely apologize for the inconvenience and the frustrating experience you had with our company. We completely understand your frustration regarding the failed delivery.

      To properly resolve this issue, please contact our customer service team directly. Kind Regards, Bloomex

    • Josh S

      Date: 14/10/2025

      Conplete trash they will ***** your money. Do not use this service

      Bloomex

      Date: 23/10/2025

      Hello, Thank you for sharing your concerns/ providing a feedback. We are incredibly sorry to hear that you had a negative experience with our brand, and your frustration is quite understandable. Customer satisfaction is our number one goal, and we are sorry that this time we were unable to fulfill your expectations. Please dont hesitate to reach out through our chat, phone, or email so we can assist you and make things right. Our customer service team is available 24/7, please dont hesitate to contact us for further assistance so we can help resolve the inconvenience you experienced. Best Regards, Bloomex

    • Tara V

      Date: 11/10/2025

      Bloomex accepted and confirmed my order, and charged my credit card. The next day I received an email saying they don't deliver to that address on that day even though they had already confirmed the order. They said the earliest they could deliver would be 5 days later. Since the centrepiece would be delivered 5 days after the occasion, I cancelled the order and asked for a refund. They refused and offered me a store credit instead. This company is a scam! They offered a service, confirmed my order and charged my credit card for a delivery that they don't provide.

    • Sandy W

      Date: 05/09/2025

      Didnt deliver on time!!Delivery was time sensitive so paid extra to ensure delivered on time Product not up to what was advertised Product delivered from ************ flower shop ABSOLUTELY NO CUSTOMER SUPPORT!!!!Substituted Product shipped was pathetic compared to what was ordered!!

    • Joseph K

      Date: 27/08/2025

      Aaliyah *** amazing she helped me forgive out and issue with my delivery and helped me she rocks!!!!

    • melanie f

      Date: 11/08/2025

      Terrible customer service. Do not use. They lie and cut you off.

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