Reviews

This profile includes reviews for Bloomex's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Bloomex has 24 locations, listed below.

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  Bloomex

  6 3510 27 St Ne Calgary, AB T1Y 5E2

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  Bloomex

  20-B Rosedale Drive Dartmouth, NS B3A 1L8

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  Bloomex Flowers

  106 326 E Kent Ave Vancouver, BC V5X 4N6

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  Bloomex

  19133 Shaughnessy St Vancouver, BC V6P 6R9

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  Bloomex Inc.

  1100 Main Street Winnipeg, MB R2W 3S2

Review Details

• Review fromJoseph K

  Date: 27/08/2025

  5 stars
  Aaliyah *** amazing she helped me forgive out and issue with my delivery and helped me she rocks!!!!

• Review frommelanie f

  Date: 11/08/2025

  1 star
  Terrible customer service. Do not use. They lie and cut you off.

• Review fromJe C

  Date: 09/08/2025

  3 stars
  Arrived on schedule but didn't look anything like the pictures. Underwhelming to say the least. Ordered 6 Beautiful In Blue bouquets and the hydrangeas in the photo are blueish purple and they gave us white. So, overall it was more like Beautiful in White with a sprig of purple which defeated the whole purpose of why we chose them for this end of life event.

• Review fromFarouk K

  Date: 08/08/2025

  5 stars
  Super easy to navigate. **************** was amazing. Shipping was by far the cheapest i saw online and the baskets were stocked well and reasonably priced.

• Review fromMary C

  Date: 31/07/2025

  1 star
  I ordered Sympathy arrangement from Bloomex, added additional lavender roses, for a funeral in *******. The funeral home sent me a picture of what was sent, it was pathetic, poor quality flowers and looked nothing like the arrangement they advertised.. Nothing like what was ordered, I paid for a sympathy card. It was a piece of paper with my condolence written on it. The funeral home told me Bloomex is an online company that takes your order and your $ and sends out bids to florists. They are not the ones actually creating the arrangement. This is misrepresentation and a ****. I tried to file a dispute with ****** they told me since I am unable to return the product for a refund, I cannot dispute the claim. I live in a diff province to where the funeral is. It is over and the objection is since the flowers are in the cemetery i cannot return them. Bloomex is refusing to refund me any monies and only wants to issue a partial credit for a coupon. They are located somewhere outside of ****** and are not an accredited BBB company. To think that BLOOMEX can deliberately **** people in this way is reprehensible. And consumers are not protected.

• Review fromLois B

  Date: 21/07/2025

  1 star
  I ordered a plant from BLOOMEX Canada as a housewarming gift for a friend who just moved to *******. The called, but did not leave a message and then I received an email that without my permission they went ahead and made a substitution and sent cut flowers to my friend and charged me for them. I am livid! I called them and the agent said she would get back to me and hung up on me!!! From my online ordering experience as well as trying to get my money back, BLOOMEX is the most disorganized company *** ever dealt with a bunch of amateurs who dont know their left hand from their right! Ive emailed them and theyve offered a store credit. I am NOT interested in a store credit. Ive advised my credit card company and have ordered a new card. Now I have to contact all the companies that are paid automatically by this card. A nuisance! All this for a plant! Please include BLOOMEX Canada on your list of companies that consumers should NOT deal with.

  Bloomex

  Date: 28/07/2025

  We regret to hear of your disappointment. While refunds are not issued for confirmed substitutions as per our policy, options remain available. We're actively working to turn this situation around by resolving your concerns and ensuring your experience ends on a positive note. If you'd like to receive the originally intended plant once fresh stock arrives, please reach out to our **************** team to arrange a resend.

• Review fromMina C

  Date: 15/07/2025

  1 star
  This is a ********** business. I ordered the Delicate Delight (Supersize) bouquet from Bloomex for $89.90 as a special birthday gift. What was delivered looked nothing like the advertised product - not in colour, size, quality, or composition. It was a sparse, mismatched bundle of weeks that looked like it came from a garbage bin. Imagine my embarrassment when this was delivered to my friend on her milestone birthday. I received no notification whatsoever about a flower shortage or substitution. They did not contact me to approve any changes - they simply delivered whatever they felt like delivering... which in this case was a completely different and lower-quality product without my consent.I immediately emailed Bloomex, attaching side-by-side photos of what I ordered vs. what was delivered. They ignored my messages, did not respond to my refund request, and offered only a store credit - for a product I never received.Thats not a substitution. Its a bait and switch.This is false advertising. Its deceptive. Its unethical. And *******, its *****.Bloomex is knowingly accepting payment for premium products, then fulfilling orders with whatever cheap, leftover flowers they can find - all without disclosure or approval. That is a clear violation of consumer trust.*** filed a complaint and initiated a credit card chargeback. Avoid Bloomex at all costs. What theyre doing isnt just bad service. ** ** ******

• Review fromYan P

  Date: 12/06/2025

  1 star
  Ordered 4 days in advance, the following day sent a message to costumer service explaining I needed the flowers delivered before noon or the recipient would be gone. They ***lied that they received and forwarded my request. The day came, they did not deliver before noon. I called costumer service the worker told me they could not guaranty a specific delivery time and that I shouldve taken the morning delivery option and hung up on me. They had 3 days to tell me that it would not be possible or ask me to pay for morning delivery, but instead they made it sound like it would be taken care of and it wasnt. The costumer service *** was rude about my complaint, before hanging up on me mid sentence. Would not recommend, never ordering from them again.

• Review fromLaura D

  Date: 10/06/2025

  1 star
  Just a heads-up if you're thinking of ordering flowers or planters online especially for something important like a funeral.I ordered a supersized funeral planter in a white plant vase (urn). What was delivered was nothing close just three small plants in a basket, one of which had already wilted the next day. The sympathy card included wasn't the one shown on their website..When I contacted the company, I asked to speak to a supervisor and was hung up on. Since then, Ive followed up multiple times and have received no response at all. This has been an incredibly frustrating and upsetting experience during a difficult time. If youre considering ordering from them please dont. I wouldn't want anyone else to go through this. Feel free to share this post to help spread the word.

• Review fromBonnie B

  Date: 09/06/2025

  1 star
  Do not order from Bloomex, they are **** artists and do not care about what you have asked for with your ordered. I have contacted this company numerous times with no reply. Avoid this place at all costs. Save yourself the frustration and money. This business should not be operating they do not honor their promises and clearly dont care about customer satisfaction.I am writing to express my deep dissatisfaction with a recent order I placed through Bloomex. I paid ****** for a flower arrangement for my best friends mothers funeral that was not only overpriced but also incomplete. I was embarrassed to have my name on this arrangement. Upon delivery, it was immediately clear that half of the flowers listed in the original order were missing.I have contacted this business multiple times regarding this issue and was either ignored or misled with false promises that someone would get back to me. As of today, I have yet to receive a legitimate response, resolution, or ********* is unacceptable for a company to take payment for a product and then fail to deliver what was promisedboth in quality and in service. The fact that my follow-up concerns were disregarded makes this experience even more disappointing. Businesses that operate this way damage consumer trust and should not be in business if they cannot uphold basic standards of honesty and reliability.They are **** artists taking peoples money and delivering nothing close to what they ************** your time and money and shop elsewhere.