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Find a Location

Wiehler Mechanical Ltd. has 1 locations, listed below.

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    Business ProfileforWiehler Mechanical Ltd.

    Plumber

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    4-316 36 Avenue NE, Calgary, AB T2E 2L5
    BBB File Opened:
    21/4/2008
    Years in Business:
    29
    Business Started:
    6/1/1995
    Business Started Locally:
    6/1/1995
    Business Incorporated:
    6/1/1995
    Business Management
    • Marty Wiehler, Owner
    Contact Information

    Principal

    • Marty Wiehler, Owner

    Customer Contact

    • Marty Wiehler, Owner

    Industry Tip

    BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    14/12/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    The owner of Wiehler, ****, assured me the system he would size would work with the upper floor furnace in our house. After months of the unit freezing up, rattling like a jackhammer and destroying the compressor, hacking up my basement furnace ducting to try and get more airflow, the unit was moved to the main floor furnace which I did not want. The system was drastically oversized for the first furnace based on the airflow specs of the furnace. It would have NEVER worked on that furnace and a system that large should never have been used (found this out talking to a 40 year commercial HVAC tech who looked over all the specs). When moved over, it worked for a while, then slowly wouldn't cool. I noticed the unit would cycle on/off/on/off every few seconds repeatedly. We shut it all down (again) and called it in. In the meantime, the competent 40 year tech walked me through multimeter checks of the high and low pressure valve sensors. I found the low pressure sensor was getting tripped. This of course indicates a low charge/leak. When they came out, and the tech verified that, they should have IMMEDIATELY done a leak test on what was easily accessible on the outside of the building. It could have been a simple item like a ******** valve.. However, he instead hooked up his gauges which released a blast of refrigerant making any leak test impossible for a long while. This again verified a low charge. Instead of booking a leak test to see what was leaking and replace it, he tried to get me to pay for the repair by offering a leak stop fluid. I declined because A) I shouldn't pay for their leak, I've already compromised WAY to much on this install which was suppose to be for the second floor, and B) this fluid reacts with air. If it didn't work, then my money would be wasted, and opening up the system would expose the lines to air, and cause this stuff to gell/coagulate and make a real mess inside. I declined, and after that the company has been non-responsive.

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Michael B

    1 star

    01/06/2023

    $900 for 2.5 hours of labor, $2,300 total with parts, talk about feeling taken advantage of. I bought a renovated house from **** Wiehler, the president and son of the owner of Wiehler Mechanical. I assumed buying a home from a plumber, where he did the work would mean no plumbing issues with the house. WRONG! Every single thing that he touched has been nothing but issues. I assumed getting them to fix the issues would be best given their previous work on the home. WRONG! I just had them back for the second time in 2 months. I thought the issue was related to their previous work. Instead I got to pay them $360 an hour to fix a new problem. Even the plumber who was sent agreed that if he was in my situation he would not use them again. Kind of says it all.

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