Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Internet Services

Shaw Communications Inc.

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Internet Services.

Reviews

This profile includes reviews for Shaw Communications Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Shaw Communications Inc. has 29 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    1.02/5 stars

    Average of 93 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromAsha W

      Date: 05/11/2022

      1 star
      Never gave me the information to return the modem I was using and then charged me because they didn't give me the proper information to return it and when I signed up for *********** at the time you were still able to return the device in stores they changed it and I was never informed of the change I have a bad credit score after fighting with them multiple times being told and ended up having to pay them out and it's still in my credit report now
    • Review fromLisa C.

      Date: 02/11/2022

      1 star
      **************** is atrocious! I can never, never, never get a human being to talk to regarding billing or payments. No option to speak to anyone to discuss. Only very limited push button options for direct questions. I want a paper bill delivered to my home, so that I can have an itemized account of what I am paying for. Don't like online bill or options. HUMAN SERVICE NEEDED TO ANSWER QUESTIONS!!
    • Review fromSusan C.

      Date: 19/10/2022

      1 star
      Upgrade to new wifi desperately needed.wifi modem etc. no problem wifi although extenders had to be changed with Blue Curve app with on line help. Installer mentioned this but didn't offer to do it for me.. TV SET UP ON LINE IS APPALLING. 187 CHANNELS RECORD USING VOICE,WHERE IS IT ONCE RECORDED Can I record without using voice. On-line chat is in different time zone. Chat line waiting for delivered response shut down due to time zone difference. major problem in bc is only 2 choices. the other one is worse than Shaw.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.