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Business Profile

Airlines

Swoop

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Swoop's headquarters and its corporate-owned locations. To view all corporate locations, see

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Swoop has 2 locations, listed below.

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    • Swoop

      330 4311 12 St NE Calgary, AB T2E 4P9

    • Swoop Inc.

      1700-360 Main St. Winnipeg, MB R3C 3Z3

    Customer Review Ratings

    1.25

    Average of 32 Customer Reviews

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    Review Details

    • Sherman M

      Date: 11/12/2022

      We have just had a really bad experience with swoop. We booked and paid for flights from ******** to ********** through ******** with a layover overnight in ********..No problem then they just cancelled the flight to ******** and refunded our money but will not cancel and refund the money for the flight to **********. I guess you are just supposed to appear in ******** for the rest of the flight but we couldnt get another flight to ******** so we had to book with another airline and get complete flights to ********** and return. And the other flight is about the same price as Swoop so they really arent a cheaper way to fly when you actually look at everything else. I will never ?? book anything with Swoop again.Just make sure that you read all the fine print before booking and be prepared not to get any service from Swoop

    • Carl K

      Date: 08/12/2022

      These ****** should get right the hell out of this business. I have had 5 out of 6 flights cancelled They cancel with little notice and you are now going to pay double with another airline because the time is now short to book. Zero customer service. Cannot reach a human being to speak to so that says it all. NEVER EVER AGAIN WILL I EVEN LOOK AT THIS COMPANY! Shame on ******* for the mismanagement of this company called ****. I mean SWOOP There should be some accountability monetarily going forward for airlines that cancel you after you have booked long in advance and than they cancel you two weeks before the holiday season causing you to pay double the original cost. RUN FROM THIS COMPANY

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