Standard violated:
1. Build Trust - Establish and maintain a positive track record in the marketplace.
Description of violation:
1B. Fulfill all competency and trade licensing requirements.
Business(es) that violated this standard:
Standard violated:
6. Be Responsive - Address marketplace disputes quickly, professionally, and in good faith.
Description of violation:
6A. Provide a response to each complaint that: Is professional, addresses all significant issues raised by the complainant, includes appropriate evidence and documents supporting the business' position, and explains why any relief sought by the complainant cannot or should not be granted.
Business(es) that violated this standard:
Standard violated:
8. Approach all business dealings, marketplace transactions and commitments with integrity, good faith and intent to do what is reasonably expected.
Business(es) that violated this standard:
Standard violated:
1. Build Trust - Establish and maintain a positive track record in the marketplace.
Description of violation:
1B. Fulfill all competency and trade licensing requirements.
Business(es) that violated this standard:
Standard violated:
6. Be Responsive - Address marketplace disputes quickly, professionally, and in good faith.
Description of violation:
6A. Provide a response to each complaint that: Is professional, addresses all significant issues raised by the complainant, includes appropriate evidence and documents supporting the business' position, and explains why any relief sought by the complainant cannot or should not be granted.
Business(es) that violated this standard:
Standard violated:
8. Approach all business dealings, marketplace transactions and commitments with integrity, good faith and intent to do what is reasonably expected.
Business(es) that violated this standard:
Standard violated:
1. Build Trust - Establish and maintain a positive track record in the marketplace.
Description of violation:
1B. Fulfill all competency and trade licensing requirements.
Business(es) that violated this standard:
Standard violated:
6. Be Responsive - Address marketplace disputes quickly, professionally, and in good faith.
Description of violation:
6A. Provide a response to each complaint that: Is professional, addresses all significant issues raised by the complainant, includes appropriate evidence and documents supporting the business' position, and explains why any relief sought by the complainant cannot or should not be granted.
Business(es) that violated this standard:
There were no local BBB Accreditation revocations in May 2026.
Standard violated:
1. Build Trust - Establish and maintain a positive track record in the marketplace.
Description of violation:
1B. Fulfill all competency and trade licensing requirements.
Business(es) that violated this standard:
Standard violated:
1. Build Trust - Establish and maintain a positive track record in the marketplace.
Description of violation:
1B. Fulfill all competency and trade licensing requirements.
Business(es) that violated this standard:
Standard violated:
8. Approach all business dealings, marketplace transactions and commitments with integrity, good faith and intent to do what is reasonably expected.
Business(es) that violated this standard:
Standard violated:
1. Build Trust - Establish and maintain a positive track record in the marketplace.
Description of violation:
1B. Fulfill all competency and trade licensing requirements.
Business(es) that violated this standard:
Standard violated:
6. Be Responsive - Address marketplace disputes quickly, professionally, and in good faith.
Description of violation:
6A. Provide a response to each complaint that: Is professional, addresses all significant issues raised by the complainant, includes appropriate evidence and documents supporting the business' position, and explains why any relief sought by the complainant cannot or should not be granted.
Business(es) that violated this standard:
Standard violated:
1. Build Trust - Establish and maintain a positive track record in the marketplace.
Description of violation:
1B. Fulfill all competency and trade licensing requirements.
Business(es) that violated this standard:
Standard violated:
4. Be Transparent - Openly identify the nature, location, and ownership of the business, and clearly and prominently disclose all material facts that bear on a customer’s decision to buy.
Business(es) that violated this standard:
Standard violated:
6. Be Responsive - Address marketplace disputes quickly, professionally, and in good faith.
Description of violation:
6A. Provide a response to each complaint that: Is professional, addresses all significant issues raised by the complainant, includes appropriate evidence and documents supporting the business' position, and explains why any relief sought by the complainant cannot or should not be granted.
Business(es) that violated this standard:
Description of violation:
Honor any settlements, agreements, or decisions reached as an outcome of a dispute resolution process.
Business(es) that violated this standard:
There were no local BBB Accreditation revocations in December 2025.
Standard violated:
1. Build Trust - Establish and maintain a positive track record in the marketplace.
Description of violation:
1B. Fulfill all competency and trade licensing requirements.
Business(es) that violated this standard:
Standard violated:
6. Be Responsive - Address marketplace disputes quickly, professionally, and in good faith.
Description of violation:
6A. Provide a response to each complaint that: Is professional, addresses all significant issues raised by the complainant, includes appropriate evidence and documents supporting the business' position, and explains why any relief sought by the complainant cannot or should not be granted.
Business(es) that violated this standard:
Description of violation:
Honor any settlements, agreements, or decisions reached as an outcome of a dispute resolution process.
Business(es) that violated this standard:
Good to know
Frequently asked questions
BBB Accreditation is an ongoing commitment. Businesses that earn it must work to maintain it, and they do that by continuing to uphold the BBB Standards for Accreditation. If at any point a BBB Accredited Business fails to meet one of these standards, their BBB Accreditation may be revoked. This happens when the business no longer embodies the values and qualities BBB encourages customers to look for when making a purchasing decision.
A dedicated BBB committee identifies and reviews instances of Accredited Businesses not living up to the BBB Standards for Accreditation. Every week, this seven-person committee takes a vote to revoke the Accreditation of those businesses. The vote needs a majority to pass.
Businesses that are voted by the committee to have their Accreditation revoked go on to be reviewed by the BBB Great West + Pacific Board of Directors. After their review, if the Board also passes a majority vote, the businesses under review lose their BBB Accreditation. It’s officially revoked.
Yes. Businesses have 15 days to appeal their revocation. If they do decide to appeal, these businesses* are then provided an opportunity to present their reasoning for maintaining their Accreditation directly to the BBB Great West + Pacific Appeals Committee.
*Businesses listed with an asterisk are currently in the appeals process.
No. Revocations last one year from the date they become official. After that time, businesses may once again apply to become BBB Accredited and will once again be reviewed according to the BBB Standards for Accreditation.
If you have further questions, please visit the Great West + Pacific Newsroom to contact us.