BBB Accredited Business Profile

Signet Jewelers

Signet Jewelers

(800) 877-8169

Signet Jewelers

88 years in business
Headquarters
375 Ghent Road
Akron, OH 44333
Fax Numbers
  • (330) 670-6704
Additional Phone Numbers
  • (330) 668-5000
  • (330) 995-1583
  • (800) 877-8820
  • (330) 665-1994
  • (330) 835-3570
  • (330) 835-3570
  • (330) 668-5188
  • (330) 723-2051
  • (330) 867-1557
  • (330) 630-2663
  • (330) 630-2663
  • (330) 345-1546
  • (419) 529-3434
  • (330) 633-1494
  • (330) 923-5200
Additional Email Addresses
  • VCopus@jewels.com
Additional Website Addresses
  • http://www.kay.com
  • http://www.jared.com
  • http://www.beldenjewelers.com
  • https://www.friedlanders.com
  • https://www.goodmanjeweler.com
  • http://www.jbrobinson.com
  • https://www.leroyjewelers.com
  • https://www.marksandmorgan.com
  • https://www.ostermanjewelers.com
  • https://www.rogersjeweler.com
  • https://www.shawsjewelers.com
  • https://www.weisfieldjewelers.com
  • http://kaysjewlersoutlet.com
  • http://Kay.com
BBB File Opened: 09/27/2004
Business Started: 01/01/1929
Business Started Locally: 01/01/1929
Business Incorporated: 05/01/1955 in OH
Business Management
  • Mr. Ed Hrabek, Sr. VP and Gen'l Merch. Mgr.
  • Mr. Mark Light, President & CEO
  • Ms. Kari Lyncha, Director of Customer Care
  • Principal: Ms. Barb Gruse, Director of Customer Care
  • Mr. Bill Montalto, Executive Vice President & COO
  • Ms. Debbie Breck, Director of Customer Care
  • Ms. Kirsten Riede, Credit Compliance
  • Mr. Chris Glasper
  • Mr. Shawn Conley
  • Mr. David Keagle

Contact Information
  • Mr. Ed Hrabek, Sr. VP and Gen'l Merch. Mgr.
  • Mr. Mark Light, President & CEO
  • Ms. Kari Lyncha, Director of Customer Care
  • Principal: Ms. Barb Gruse, Director of Customer Care
  • Mr. Bill Montalto, Executive Vice President & COO
  • Ms. Debbie Breck, Director of Customer Care
  • Ms. Kirsten Riede, Credit Compliance
  • Mr. Chris Glasper
  • Mr. Shawn Conley
  • Mr. David Keagle

Business Category
  • Jewelers - Retail
  • Gold, Silver & Platinum Dealers
  • Gold Buyers
  • Watch Bands
  • Watches - Dealers
  • Jewelry Polishing & Plating
  • Jewelry Repair
  • Watches - Service & Repair
  • Appraisal - Jewelry

Alternate Business Names
  • Osterman
  • Shaw's
  • Jared The Galleria of Jewelry
  • Goodman Jewelers
  • J.B. Robinson
  • Belden Jewelers
  • Leroys Jewelers
  • Marks & Morgan Jewelers
  • Friedlander's
  • Weisfield Jewelers
  • Sterling Jewelers, Inc.
  • Sterling Jewelers
  • Kay Jewelers
  • Rogers Jewelers
  • Jared
  • Jared Vault
  • Kay Outlet
  • Marks and Morgan Jewelers
  • Jared Galleria of Jewelry
  • Ultra Diamonds
  • Ultra Diamond

A+

Overview

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.


Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

Signet Jewelers

Signet Jewelers

BBB ACCREDITED SINCE 06/19/2009

Customer Review Rating:

Positive
12%
Neutral
2%
Negative
86%

Composite Score:

0 3
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