At-a-glance
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Overview
Products & Services
Business Details
- Location of This Business
- 6100 4th Ave S Ste 200, Seattle, WA 98108-3234
- BBB File Opened:
- 7/10/2008
- Years in Business:
- 24
- Business Started:
- 2/1/2000
- Business Incorporated:
- 4/30/2007
- Accredited Since:
- 7/10/2008
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Alternate Business Name
- Trupanion Managers USA Inc
- Vetinsurance International, Inc
- Business Management
- Mr. Darryl Rawlings, CEO
- Ms. Ronaye Verigin, Vice President of Customer Service
- Ms. Kesa Hurley, Social Media Specialist
- Mr. Louis Chames, Secretary
- Contact Information
Principal
- Mr. Darryl Rawlings, CEO
- Ms. Kesa Hurley, Social Media Specialist
Customer Contact
- Ms. Ronaye Verigin, Vice President of Customer Service
- Ms. Kesa Hurley, Social Media Specialist
- Additional Contact Information
Fax Numbers
- (866) 405-4536Primary Fax
Phone Numbers
- (888) 738-7478Other Phone
- (800) 569-7913Other Phone
Website Addresses
- (866) 405-4536
Customer Complaints
182 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
09/16/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Customer Reviews
150 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Karma R
09/16/2024
Trupanion Response
09/18/2024
Thank you for expressing these concerns. We hope you and your pups are all doing well.
We understand this experience hasn't exceeded your expectations, and we appreciate that you've taken time to connect with our team directly to discuss your feedback. Please know we're still always available if you have questions or would like to talk through your experience in more detail. Call us at ************* or chat with us online any time we can offer further information or support.
Take care,
The Trupanion Team
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