Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Senate Termite & Pest Control has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforSenate Termite & Pest Control

    Pest Control
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.11/5stars

    Average of 9 Customer Reviews

    Customer Complaints

    13 complaints closed in last 3 years

    7 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Senate Termite & Pest Control has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      8656 Dakota Dr, Gaithersburg, MD 20877-4139
      BBB File Opened:
      7/19/1996
      Years in Business:
      33
      Business Started:
      4/19/1991
      Business Started Locally:
      4/19/1991
      Business Incorporated:
      1/22/2007
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 113466 for this business, issued by Department of Labor, Licensing and Regulation (DLLR)-MD. The expiration date of this license is 4/10/2025.

      These agencies may include:

      Department of Labor, Licensing and Regulation (DLLR)-MD

      500 N. Calvert Street, Room 308

      Baltimore MD 21202

      (410) 230-6231

      http://www.dllr.maryland.gov/license

      BBB records show a license number of 3261 for this business, issued by Virginia Department of Agriculture and Consumer Services (VDACS)-VA

      These agencies may include:

      Virginia Department of Agriculture and Consumer Services (VDACS)-VA

      102 Governor Street, 1st Floor

      Richmond VA 23219

      (804) 786-3798

      Fax: (804) 7869149

      http://www.vdacs.virginia.gov/pesticide

      BBB records show a license number of 18483 for this business, issued by Department of Agriculture (MDA)-MD

      These agencies may include:

      Department of Agriculture (MDA)-MD

      50 Harry S Truman Pkwy

      Annapolis MD 21401

      (410) 841-5710

      http://www.mda.state.md.us/

      BBB records show a license number of 7872 for this business, issued by Virginia Department of Agriculture and Consumer Services (VDACS)-VA

      These agencies may include:

      Virginia Department of Agriculture and Consumer Services (VDACS)-VA

      102 Governor Street, 1st Floor

      Richmond VA 23219

      (804) 786-3798

      Fax: (804) 7869149

      http://www.vdacs.virginia.gov/pesticide

      BBB records show a license number of 26150 for this business, issued by District Department of the Environment (DDOE)-DC

      These agencies may include:

      District Department of the Environment (DDOE)-DC

      1200 First Street NE

      Washington DC 20002

      (202) 535-2292

      http://www.green.dc.gov/service/pesticide-licensing

      BBB records show a license number of 141377 for this business, issued by Department of Labor, Licensing and Regulation (DLLR)-MD. The expiration date of this license is 4/10/2025.

      These agencies may include:

      Department of Labor, Licensing and Regulation (DLLR)-MD

      1100 N. Eutaw St Room 606

      Baltimore MD 21201

      (410) 767-2241

      Fax: (410) 7672986

      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Senate Termite Control
      • Senate Termite Control of Virginia
      • Senate Home Services, LLC
      Business Management
      • Mr. Steve Durieu, President
      • Mr. Nick Durieu, General Manager
      Contact Information

      Principal

      • Mr. Steve Durieu, President

      Customer Contact

      • Mr. Steve Durieu, President
      Additional Contact Information

      Fax Numbers

      • (301) 670-4093
        Primary Fax
      • (703) 257-0389
        Other Fax

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Pest control

      Customer Complaints

      13 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      11/17/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      11/17/22 Senate fraudulently withdrew money from my checking account without my consent.
      Read More

      Customer Reviews

      9 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jebas A

      2 stars

      03/13/2024

      I asked Senate Termite &Pest Control Manassas VA company to treat my house for house Pest. A guy came to my house and said it will cost $400. Also he said that after that first visit if the technician come again for service, the company will charge $40 for each visit.. I asked what kind of bait he will use to get ride of all the pest I have in my house. He simply said that it is very good and I will see when the technician comes to treat my house. I again asked him that are you not going to spray or do something today. Again he said he will not be the one doing the treatment, but he came to see the problem that I have in my house. The Pest Control guy never said that he is signing me to a year contract. He also never told me that I will be charged $40 every single month regardless how many times the company comes to treat my house. The second visit a guy came from the company and placed small black box in all the rooms and placed some hard green color bait inside of the black box. The Pest problem did not stop. So, I called STPC and told them about my dissatisfaction. Third visit was scheduled and a guy from STPC came and checked all the boxes and he said that he didn't have greasy type of bait that the household Pest like to eat. He also said that he came from Virginia office, and he don't have it. Since STPC send me a link to do a survey. I aske that my money back. The problem did remain even after the 3rd visit. Another guy called me from the company and said that he will send the Supervisor I told him that I care less even if he send the owner of STPC. If you cannot solve my problem I want my money back. 4th visit Carlose came, and he said that he is the Manager of STPC. Carlose did a good job. The 2nd visit guy should have done what the 4th visit guy (Carlose) did. Today I called STPC to cancel my services with STPC because I was never told about the yearly contract and the monthly service charge. I am upset the STPC not trustworthy.

      Local BBB

      BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.