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Find a Location

The Maxx Fitness Clubzz has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Please enter a valid location.
    • The Maxx Fitness Clubzz

      2920 Easton Ave Bethlehem, PA 18017-4280

    • The Maxx Fitness Clubzz

      1654 S 4th St Allentown, PA 18103-4922

    Business ProfileforThe Maxx Fitness Clubzz

    Fitness Center
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    21 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    The Maxx Fitness Clubzz has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • The Maxx Fitness Clubzz

        2920 Easton Ave Bethlehem, PA 18017-4280

      • The Maxx Fitness Clubzz

        1654 S 4th St Allentown, PA 18103-4922

      Location of This Business
      2920 Easton Ave, Bethlehem, PA 18017-4280
      BBB File Opened:
      9/30/2013
      Alternate Business Name
      • Maxx Fitness
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Need to get in shape? BBB has tips for joining a gym

      Customer Complaints

      21 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/28/2023

      Complaint Type:
      Billing Issues
      Status:
      Unanswered
      I have never had a membership with this gym and my ex-wife used an old card, which is expired now, years ago. My card was supposedly removed yet this is the 2nd year fees have been taken from my account. I personally called last year to have my card removed and again now. I specifically told them I do not authorize use of my card yet they keep using it.

      Customer Reviews

      4 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Sean H

      1 star

      08/07/2023

      Sorry, I could not leave a zero out of 5 for this review. BUYER BEWARE, if you cancel your membership with this company, they will steal $49 from your credit card account under the guise that you signed an agreement making you responsible for this fee ? Really that's how you want to run your business? The manager would not budge on returning the fee. I was told that when I cancelled there would be 1 month fee of $15 for 30 day notice, which I get and did not have a problem with. Now I am also responsible for a yearly service fee of $49 because of the timing of my cancellation. So beware everyone before signing an agreement with BS fees attached. I fail to see how this business model is sustainable. The manager obviously only cares about squeezing every penny from their clients when they leave, I was a client for over two years and this is my parting gift. Think twice before joining this scam operation. Never had any issues like this with planet fitness. Please go there for your fitness needs. They actually respect their clients.

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