BBB Business Review

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This business is not BBB accredited.

Bluehost Inc.

Additional Locations

Phone: (801) 765-9400 View Additional Phone Numbers 560 Timpanogos Pkwy, Orem, UT 84097 View Additional Email Addresses View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Bluehost Inc. include:

  • 2 complaint(s) filed against business that were not resolved

Factors that raised the rating for Bluehost Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 144 complaint(s) filed against business

Customer Complaints Summary Read complaint details

144 complaints closed with BBB in last 3 years | 53 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 10
Billing/Collection Issues 35
Delivery Issues 2
Guarantee/Warranty Issues 4
Problems with Product/Service 93
Total Closed Complaints 144

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Bluehost Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 2

Additional Information

BBB file opened: December 03, 2004 Business started: 06/29/2004 Business started locally: 06/29/2004 Business incorporated 06/29/2004 in UT
Type of Entity


Business Management
Ms. Shari Dixon, Legal and Compliance Manager Mr. Hari Ravichandran, Director
Contact Information
Principal: Ms. Shari Dixon, Legal and Compliance Manager
Business Category

Internet - Web Hosting Internet Services Search Engine Optimization Services Marketing Consultants

Alternate Business Names HostClear HostMonster JustHost Super Green Hosting Unified Layer
Products & Services

Bluehost provides webhosting, domain hosting and domain registration services. This company provides webhosting, domain hosting and domain registration services.

Customer Review Rating plus BBB Rating Summary

Bluehost Inc. has received 3.45 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.
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