BBB Accredited Business sinceAdditional Locations
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Pc Laptops is a builder of laptops and desktops, we are a locally owned Utah Company with 8 locations in Utah and Nevada. We offer our laptops and desktop computers across the United States and Canada.
A BBB Accredited Business since
BBB has determined that PC Laptops meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that affect the rating for PC Laptops include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 11 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||7|
|Total Closed Complaints||11|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMs. Ammory Laehn, Director of Customer Relations
Related BusinessesGeekBox Computers, LLC
Computers - Dealers Computers - Service & Repair
Method(s) of Payment
All major credit cards
Refund and Exchange PolicyNo refunds on computers or repairs.
All PC Laptops built computers come with a lifetime service and labor warranty.
Alternate Business Names911PCLaptops.com Black Ops Onsite Service Dan the Laptop Man Elite Systems Elite Systems PC Laptops Elitelink.net PC Laptops AHS PC Laptops at Home Service PCLaptops, LLC PCNotebooks Salt Lake Geeks Super Easy Backup
The BBB has been informed that PC Laptops is extending their Lifetime Service Guarantee and Lifetime Labor Warranty to all previous customers of Totally Awesome Computers, ABCAN Computers, and PC Club. Please refer to www.pclaptops.com/Adoption.php or call PC Laptops toll free at 1-877-596-7283 for details.