Business ProfileforAmeritex Movers, Inc.

The movers started out great. I did see the guys walking and texting on their phones when they were coming back to my apartment and while I was on the phone with Ron. Moving out of my 600 sq ft apartment took 2 hours, my boxes where organized and easy to load on the truck. I was also concerned about paying for a 4-hour move. I spoke to Ron about the movers texting on their phones. I requested that he not contact them until my move was over because if they got upset, I feared they would damage my stuff. After Ron spoke to the drivers one of the movers pushed my stuff off the dolly with his hand. The remainder of the move was rushed the guys were throwing my stuff into the storage. When I got moved last night, I noticed all of the boxes I told the mover to put the truck for delivery to my new place were the wrong boxes. The movers did not wrap the box spring, they wrapped the sofa and mattress while moving them they ripped the plastic they stop caring about doing things professionally. The furniture protection waiver was never presented to me by anyone in setting up the move or prior to the move. I have attached the pictures of damaged items. I will get an itemized spreadsheet of my clothes that were lost in the move. After contacting my insurance company I was told to consider filing a police report that my items were stolen just based on the behavior of the mover throwing my items off the dolly and damaging my items in front of me. I have video but it’s to big to email. I feel that a lot of what took place by the movers and Osmara was very aggressive. Osmara threatened me with theft of service, because someone ran my debt card to pay for the move with the incorrect zip code. See attached below. As I have requested from the day of move to speak to the owner Beth Naz, I was refused by Ron and Osmara. I will also be reaching out to the BBB.