Business Profile

Collections Agencies

Ability Recovery Services LLC

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Ability Recovery Services LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Customer Complaints Summary

440 total complaints in the last 3 years.
118 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Initial Complaint
Date:08/19/2024
Type:Billing Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
They was a collection that was put on Equifax Experian and Transunion credit that's not mine looks like a third party account and I asked them to validate the account and they couldn't 15 USC 1681 refers to the Fair Credit Reporting Act (****), which regulate the collection, dissemination, and use of consumer credit information.it was enacted to protect consumers'rights regarding their personal credit data, ensuring accuracy, confidentiality, and the right to dispute incorrect information in credit report. The **** also mandates that consumers be informed when they are denied credit based on their credit report and provides guideline for credit reporting agencies.
Business Response
Date: 08/21/2024
Consumer should be advised that this matter has been closed by our client and removed from all credit reporting bureaus. Please allow 30 days for all bureaus to update. Thank you
Customer Answer
Date: 08/31/2024
The matter has been taken care of
Initial Complaint
Date:08/16/2024
Type:Order Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Ability Recovery Services LLC ***************************************************** ************** ACCOUNT# ** U.S. Code ***** - False or misleading representations Instruction: Provide proof of this alleged item, specifically the original application, contract, note, or other instrument bearing my signature. Failing that, the items must be deleted from the report as soon as possible. In addition please provide the contract signed between the original creditor, notarized and sworn under penalty and perjury for Ability Recovery Services LLC ability to collect this alleged debt. The non-creditor advised that they have sent me records via mail in the past explaining this debt however I never received these alleged documents. Were these documents mailed certified mail? I dont believe this non creditor and feel that they are not being honest . Please send all validating records through the BBB and certified mail to my address. I have uploaded a copy of my ID showing my mailing address.
Business Response
Date: 08/28/2024
Consumer should be advised that this matter has been placed in a properly disputed status along with credit reporting bureaus.
Ability Recovery Services, LLC is a third party collection agency that is under contract with the current creditor to provide collection services for medical accounts placed with us. This means that Ability Recovery Services, LLC has the right to attempt collection of the debt directly with the consumer.
A Regulation F letter setting forth the current creditor, original creditor, date of service and remaining balance due was mailed to consumer on April 11, 2014 to consumer's address that is on the BBB Complaint.
Attached please find a copy of the Itemized Bill for Consumer's review. Be advised that our client is offering a 65% discount for this matter.
Ability Recovery Services, LLC invites the consumer to call us directly to discuss options that the current creditor has provided to us in terms of settlement of the debt as an effective way to have the account removed from the consumer's credit report.
Customer Answer
Date: 08/29/2024
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Answered]

Complaint: 22155021

I am rejecting this response because:
I asked specifically for the original application, contract, note, or other instrument bearing my signature. If you can't provide that i will file for $1,000 per violation and file a complaint with the **** You didn't provide the information I asked for. I asked for the contract, you provided a statement which was not what I asked for. Close and delete the account.

Regards,

******* Artiste

Business Response
Date: 09/06/2024
Consumer should be advised that this matter has been placed in a properly disputed status.
THIS MATTER IS NOT CREDIT REPORTING.
Ability Recovery Services is a third party debt collection under contract with the current creditor to provide collection services for all medical accounts placed with us.
Attached please find a copy of the Itemized Bill for Consumer's review. Our client is offering a 65% discount.
Ability Recovery Services invites the Consumer to call us directly to discuss payment options. Thank you
Initial Complaint
Date:08/12/2024
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I received a letter from Ability Recovery Services on July 13th, 2024 stating they are trying to collect for a debt to ******************** for the amount of $589.00. I contacted *************** that is part of ********************, and was told there is a zero balance that all bill were paid. I then requested proof of payment in which I included and sent back to Ability Recovery. I then received another letter on August 12th, 2024, so I called and spoke to **** and obtained permission to record our phone conversation. I advised her that the there is no monies owed, she looked in her computer and said that **** Emergency is a different eternity than Bartow Emergency... which in fact is not true, they are one in the same. I then asked **** to prove what debt I owe, which she could not and kept saying that ****** and **** Emergency are not the same. When you ****** them it is the same, and I told her that it is her job to prove that they have a valid debt. She became belligerent, I then advised her to cease and desist and asked if she understood, in which she continued to talk over me. I then advised her if they contact me again I will have my attorney contact them, in which she started yelling to give her my attorneys information.Neither of the invoices I have from the date and place of the incident match up with the amount they are supposedly trying to collect either.
Business Response
Date: 08/26/2024
Ability Recovery Services LLC received the above identified Complaint from your office. This Complaint was filed by the Consumer both with the BBB and the ****. *********** strives to respond adequately to all consumer concerns and herein responds to Consumer as follows:
Consumer did receive a letter explaining the amount of balance due, date of service and both current creditor and original creditor. Consumer also did call into our company and talked to a representative. Note please that all our calls are recorded for quality assurance. Consumer asked for further proof of debt, as he believed that all bills had been adjusted to a zero balance. Attempts were made to explain to the Consumer that this was for a different physician's bill for emergency services. Consumer then asked for no further contact and indicated that he had an attorney. Our agents are trained to request attorney contact name and apologize if this request caused escalation of the call.
The information provided my Consumer showing adjustments to bills on the stated service date are not the bill upon which collection efforts were made. Because of the cease and desist by Consumer, we cannot send proof of the bill that is still owed directly to the Consumer. Because the **** portal is secure we are including the proof of the ******************* owed as an attachment to the **** response. Ability Recovery Services has also properly marked the account in a dispute status so that the consumer has time to review further the information we are providing in this response.
It is hoped that the Consumer and Ability Recovery Services can amicably resolve this issue and the Consumer may contact the undersigned directly to discuss further.
Customer Answer
Date: 09/06/2024
Ability can not and did not provide the original invoice of the supposed debt. All they provided was a fraudulent letter stating there was a debt from **************** They refused multiple times to provide factual information, as well as they lied directly to the BBB as their agent was belligerent, rude, cussed at me, and never apologized.
Initial Complaint
Date:08/09/2024
Type:Billing Issues
Status:
UnresolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
They have wrongly filed a collection on my credit report. This have been disputed several times now and repeatedly removed. They are attempting to collect money from me that is not my debt or responsibility. The debt they are trying to collect was a ********* comp debt for someone else related to me. That debt was resolved the last time this showed up on my credit report by the responsible party when the person that was injured inquired from the employer about the debt and told them that it was wrongly affecting my credit. It was immediately removed. My name was apparently inadvertently put on the papers at the emergency room-a hospital where I was a patient years before this debt occurred but my name is similar to the actual patient-related. I was not there and have not been to an emergency room as a patient for over ***** years. 1. They are attempting to collect a paid debt.2. The debt isn't mine and never was.3. The responsible party has paid this debt.4. It was immediately removed from my credit report when responsible party resolved it.5. It is a ********* comp bill. for someone else. 6. I am in no way responsible for this debt. Since this is not my debt, there have never been bills sent to me, there is no corroborating documentation because I was not the patient. However, attached is info from Experian on previous attempt to collect by Central Portfolio and deleted off of my report.
Business Response
Date: 08/13/2024
Consumer should be advised that this matter has been and shall remain in a properly disputed status along with credit reporting bureaus.
Ability Recovery Services is a third party collection agency that is under contract with the current creditor, a medical debt buyer, to provide collection services for medical accounts placed with us. This means that Ability Recovery Services has the right to attempt collection of the debt directly with Consumer. Our client utilizes numerous collection agencies.
A Regulation F letter setting forth the original creditor, current creditor, date of service and remaining balance due was mailed to Consumer on 6/7/2024.
Attached is a copy of the Itemized Bill for Consumer's review. Our client is offering a 65% discount. If this matter has been paid prior, please provide out office with proof of same.
Ability Recovery Services invites the Consumer to call us directly to discuss options that the current creditor has provided to us in terms of settlement of the debt as an effective way to have the account removed from the Consumer's credit report.

Customer Answer
Date: 08/23/2024
This has not been resolved. They asked for documentation, which since I am not the patient, or the ********* comp. representative and did not work at this place or even go into the hospital on the day of debt acquired...etc., it is taking a bit of time to get the information they requested. IE proof that this isn't my debt. I have contacted the patient (which they did not do), who in turn has contacted the former employer and has now just been able to get in touch with someone who has access to the ********* comp. information. I am waiting for them to verify and send documentation so that I can provide it.
Customer Answer
Date: 08/29/2024
After contacting the patient for information, she found her copy of the form she filled out for ********* comp which she turned into the employer. She has contacted the employer to hopefully obtain verification and documentation that this is a ********* comp. claim and that it has been resolved and that I am not responsible for this debt. She is waiting for a response.
Business Response
Date: 09/04/2024
Consumer should be advised that this matter has been and shall remain in a properly disputed status along credit reporting bureaus.
If this is a worker's compensation matter, my client requires documentation of same. Please be aware that the patient name was ***** ****.
Consumer may contact our office and a representative would be happy to assist Consumer in resolving this matter.
Customer Answer
Date: 09/12/2024
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Answered]

Complaint: 22116106

I am rejecting this response because:

I am doing the work of reaching out to the actual patient who in turn is attempting to get an additional form of validation confirming that this is a ********* comp claim from 2020 and to have them contact you. While we wait, perhaps you could provide some information.
First, is there something specific that your client needs for validation of the ********* comp claim. Did you see the document I sent?Please remember, I am not the patient, I was not the employer and I wasn't in the hospital when the ** visit occurred.
Also, please answer these questions.
Do you have anything that shows where I signed to agree to be responsible for another person's medical debt (patient-********* comp)? As you pointed out, I am not the patient, who was an adult at the time noted on information you provided. During the registration, I would have had to sign something agreeing to pay as a guarantor but I didn't because I wasn't there.
Did the hospital take any insurance information that links this to me? They didn't, again because I wasn't there.
Did they confirm my address? From what you provided, I can tell you they did not.
Did you ever contact the actual patient for information? If you did she hasn't gotten any messages or letters from you. She can confirm that it was a ********* comp claim and perhaps provide additional details that I can't.
In light of all of this, along with the document I sent earlier, please consider this...
You haven't been upfront with all the information (implied my debt-no mention of how the debt occurred and only the last communication mentioned the actual patient's name and the hospital). If you had this information, you most certainly know this is a ********* comp claim yet you are still trying to get me to pay you off.
If you attempted to call me-no messages were left.
And as far as I know it has been paid.
The reason I know it is a ********* comp is because I know the patient and about the visit she had to the ** on 8-13-2020.
All this has felt and continues to feel like a scam to me.
Please address these questions and provide information that proves you aren't a scammer or on the off chance you aren't a scammer perhaps you could contact someone who can give you the documentation you need and remove this from my credit. This is not my debt.

Regards,

***** ****

Customer Answer
Date: 09/25/2024
Updates:
On 9/16/24
Received an update from the patient: the patient and the ********* comp. claims department attempted to contact them and they refused to discuss it with them-claiming they needed my consent.
I called to give them my consent. (# on letter-same #patient called)1st call Very quickly, I was informed they no longer had account-wouldn't provide contact info. of who had it.
Then contacted ***(2nd company listed on letter) -told I had the wrong division-no contact info provided
Then contacted *** in **********-finally given name and number to call. That it was Ability Recovery-which is who I thought I was contacting.
Called that number and after giving information was hung up on twice.
On third attempt, spoke to a *** (can provide name) and gave permission for them to discuss and resolve this issue with the patient and ********* comp claim department ***resentative. I provided them with name of both.
The patient attempted to call again...went directly to voicemail and she left a message.
It has been almost 10 days and there has been no communication to me why this has not yet been resolved or what is needed to resolve it.
I have been making a good faith effort to resolve this on my end by providing them the information they said they needed. Again, as I have been saying, this is not my debt. This is a ********* comp. claim for someone that is not me but that can easily be resolved if they just talk to the patient and the ********* comp. claim department ***resentative.
Initial Complaint
Date:08/06/2024
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I am very confused because a debt popped up on my credit report. It says I have a collection with Ability Recovery Services that opened on June 24, 2024. I never received notice from this debt company and am not even sure what this debt is from. I have no way of going online to see, and when I called no one knows.There is only one collection I have ever had which is from my college (original account ************************) If this is what the debt is referring to, a different debt collection company owns that debt which was opened 3 weeks prior.
Business Response
Date: 08/15/2024
Consumer should be advised that this matter has been placed in a properly disputed status along with credit reporting bureaus.
Ability Recovery Services is a third party debt collection agency representing our client, ************************, in the collection of their outstanding student debt.
Attached please find a copy of the Enrollment Agreement whereby Consumer agreed to all of the terms and conditions of same.
As per our client to cancel this matter would be $2,074.00 or 30% discount to continue.
Consumer may contact our office and a representative would be happy to assist Consumer in resolving this matter.
Customer Answer
Date: 08/25/2024
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Answered]

Complaint: 22104114

Thank you,
I cannot figure out how to pay or fix this issue online. I need my account number if possible, or an email I can contact someone through. I want to pay this with a payment plan.

Regards,

***********************

Business Response
Date: 09/04/2024
Consumer should be advised that this matter has been and shall remain in a properly disputed status.
Consumer should be advised that the account number for this matter is ********.
The account manager working this matter is *********************** at ***********************.
Thank you
Initial Complaint
Date:08/06/2024
Type:Service or Repair Issues
Status:
UnresolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
******** **************** is claiming that I owe a medical bill for $1,219 from April of 2020 that I have no idea what it is for. I have asked for an itemized copy of the bill to be sent to me and have never received one. Not only that, but the first time I called them they told me they had no information they could give me but the longer I spoke with the man on the phone the more information he could suddenly come up with. The only reason I ever knew about this issue is when I checked my credit score and it had plummeted over 100 points, I was shocked. It had already been on my credit report for 2 months before I ever noticed! I had never received any correspondence or phone calls from them or the doctors to let me know I had a bill, let alone that it would be going to collections. The companys phone number was on my credit report and so I made contact with them first and have called them several times since requesting documentation and information that they have said would be sent to me but never have been. I double checked my email address and physical address with them and even though they have the correct ones, I am still not receiving what I have requested from them. I am realizing that they are a total scam and want no further contact from them and want the debt taken off my credit report and my score restored. The red flags were evident when they have come after me to collect this debt when all medical and insurance everything is always under my husbands name. Not to mention that the date they are saying I acquired this bill was 5 days before I gave birth to our other child and I know for a fact I did not take my middle child (who they claim this bill is for) to the *** So how could I have a medical bill for him under my name? If my child would have needed to go to the ** my husband would have been the one to take him considering I was about to give birth anyday/time. This whole thing seems so scammy.
Business Response
Date: 08/09/2024
Consumer should be advised that this matter has been and shall remain in properly disputed status along with credit reporting bureaus. Ability Recovery Services is a third party debt collection agency representing our client, a medical debt buyer, in the collections of their outstanding medical debt.
A ******************* setting forth the original creditor, current creditor, date of service and remaining balance due to the Consumer on 4/11/2024.
Attached please find a copy of the Itemized Bill showing the medical codes that Consumer may research for treatment/services that were given. Our client is offering 35% discount for this matter.
Ability Recovery Services invites the Consumer to call us directly to discuss options that the current creditor has provided to us in terms of settlement of the debt as an effective way to have the account removed from the Consumer's credit report.

Customer Answer
Date: 08/12/2024
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Answered]

Complaint: 22101614

I am rejecting this response because: you did not provide me with a detailed bill from the doctor and/or medical facility. The one you provided is one you typed up. I am not paying anything until you can prove to me where this bill came from with the original detailed bill. I never received a bill from the doctors to begin with so how do I know this is a real bill? Not to mention when I spoke with a representative from the collection agency they said this bill was for a doctor, when I googled the codes you sent it says they are codes for the ** not the doctor. None of this adds up. Please void this bill and restore my credit score. This is a scam.

Regards,

*************************
Initial Complaint
Date:08/03/2024
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
This randomly showed up on my credit score last month. I have no idea who this company is or how they got my information. When the account first showed on my credit report, it had concord medical listed the original creditor. But, now my credit report has ability recovery services listed as the original creditors, but I have searched through all my medical claims for the last 2.5 years and have zero claims from either of them or for the amount in collection, $611. I would like them to verify to me the validity of this debt, or remove it from my credit report.
Business Response
Date: 08/08/2024
Consumer should be advised that this matter has been and shall remain in a properly disputed status along with credit reporting bureaus.
Ability Recovery Services is a third party debt collection agency representing our client, a medical debt buyer, in the collection of their outstanding medical debt.
A ******************* setting forth the current creditor, original creditor, date of service and remaining balance due was mailed to the Consumer on 6/12/2024.
Attached please find a copy of the Itemized Bill for Consumer's review. Our client is offering a 60% discount.
Consumer may contact our office and a representative would be happy to assist Consumer in resolving this matter.
Initial Complaint
Date:07/30/2024
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
ABILITY RECOVERY SERVICE has requested money that I pay which is not accurate. I have never received a debt verification letter. I have no knowledge of this account. According to the Fair Credit Reporting Act, Section 609(a)(1)(A), you are required by federal law to verify - through the physical verification of the original signed consumer contract. I never received documentation. I demand this account be removed from my credit report.
Business Response
Date: 08/02/2024
Consumer should be advised that this matter has been and shall remain in a properly disputed status along with credit reporting bureaus. Ability Recovery Services is a third party debt collection agency representing our client, a medical debt buyer, in the collection of their outstanding medical debt. A ******************* setting forth the current creditor, original creditor, date of service and remaining balance due was sent to the Consumer on 5/10/2024. Attached please find a copy of the Itemized Bill for Consumer's review. Our client is offering a 55% discount. Consumer may contact our office and a representative would be happy to assist Consumer in resolving this matter. Thank you
Initial Complaint
Date:07/28/2024
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I have fought this phony debt on my credit report for months now. I am at the point to where ** not spending anymore money on registered letters. Im sure these shady people will give some bogus answer, but after this, I am contacting my attorney general and the ***** Ability recovery in *******, Pa moonlighting under Resurgent and Lord knows who else has added a phony medical collections to my credit reports. I have Government in surname where all of my costs are met. I work for the State so I don't have a copay or deductible. I have contacted the Hospital they claim to be collecting for and they do not have me on file. They do in fact have my Father who probably does have debt. We have the same name, One digit diff in our address I'm 3450 he's ************************************************************************ Im ***************************, he's ***************************. The Island **** Medical has NO record of me. If there is no record of me, How do these people have a bill for me? My Government jobs demands I keep a Stellar credit file, So this is where my asking them to correct this error that completely breaks my FCRA rights, stops.
Business Response
Date: 07/31/2024
1. Consumer should be advised that this matter has been and shall remain in a properly disputed status along with credit reporting bureaus.
2. Ability Recovery Services is a third party debt collection agency representing our client, a medical debt buyer, in the collection of their outstanding medical debt.
3. A ******************* setting forth the current creditor, original creditor, date of service and remaining balance due was sent to Consumer on 02/01/2024.
4. Attached please find a copy of the Itemized Bill for Consumer's review.
5. This matter is for **************************** with a DOB of 4/18/1985.
6. Our client is offering a 75% discount.
7. Consumer may contact our office and a representative would be happy to assist Consumer in resolving this matter.
Initial Complaint
Date:07/26/2024
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I am writing to urgently address errors on my credit report caused by the unauthorized disclosure of my personal information to credit bureaus, leading to significant financial and emotional distress.Under 15 USC 1681 Section 602, I have the right to financial privacy and expect my information to be kept confidential.Additionally, according to 15 USC 1681 Section 604(a)(2), a consumer reporting agency cannot share account details without my explicit consent, which I have not given.The inaccuracies associated with ABLTY RECVRY have negatively impacted my financial standing and need immediate correction.Please also ensure compliance with 15 USC 1666(b), which prohibits creditors from marking credit card payments as late under specific conditions.For reference, my account details are:Account Number: ***********I request an urgent review of my account, prompt correction of the credit report errors, and strict adherence to federal laws regarding my information.Failure to address these concerns promptly may result in legal action. I appreciate your immediate attention to this matter.Sincerely,*****************************
Business Response
Date: 07/31/2024
1. Consumer should be advised that this matter has been placed in a properly disputed status along with credit reporting bureaus.
2. Ability Recovery Services is a third party debt collection agency representing our client, a medical debt buyer, in the collection of their outstanding medical debt.
3. A Regulation F letter setting forth the current creditor, original creditor, date of service and remaining balance due was sent to Consumer on 05/15/2024.
4. Attached please find a copy of the Itemized Bill for Consumer's review.
5. Our client is offering a 65% discount.
6. Consumer may contact our office and a representative would be happy to assist Consumer in resolving this matter.

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Business Response

Customer Answer

Customer Answer

Complaint statuses

Business Response

Customer Answer

Business Response

Complaint statuses

Business Response

Customer Answer

Complaint statuses

Business Response

Complaint statuses

Business Response

Complaint statuses

Business Response

Complaint statuses

Business Response

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