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Business Profile

Textbooks

TextbookRush.com

Reviews

Customer Review Ratings

4.26/5 stars

Average of 168 Customer Reviews

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Review Details

  • Review fromHelen L

    Date: 08/28/2023

    5 stars

    Helen L

    Date: 08/28/2023

    This was my 1st experience and it was awesome. Easy to use and fast service!

    TextbookRush.com

    Date: 08/31/2023

    We are happy that your book Buyback experience was a good one! We think that a lot of this comes down to the customer reviewing our instructions and FAQs online to make sure they are accurately quoting the correct books and packing them securely - we are thankful for customers like you!
  • Review fromVirginia S

    Date: 08/27/2023

    5 stars

    Virginia S

    Date: 08/27/2023

    The whole process was quick and effortless! Definitely going to be my go-to for my son’s textbooks.

    TextbookRush.com

    Date: 08/31/2023

    We're glad that the Buyback process went well for you, and we look forward to helping you with future textbook needs!
  • Review fromKristine B

    Date: 08/27/2023

    5 stars

    Kristine B

    Date: 08/27/2023

    Very easy to use, great first experience. Will continue to use as needed and recommend.

    TextbookRush.com

    Date: 08/31/2023

    We are thankful you took the time to leave us a review about your recent Book Buyback transaction.
  • Review fromBrittany S

    Date: 08/26/2023

    5 stars

    Brittany S

    Date: 08/26/2023

    This was my first time using TextbookRush for a buy back and had a wonderful experience! The online process was simple & fast, they processed my textbook quickly, and payment was also very fast after that. I’ll definitely be using them in the future and hope this review helps if you’re thinking about where to sell your textbooks!

    TextbookRush.com

    Date: 08/31/2023

    We're glad that your recent book buyback transaction went smoothly. We know that this is how most of our transactions go - as it should be. We appreciate you taking the time to leave us a review!
  • Review fromThomas C

    Date: 08/26/2023

    5 stars

    Thomas C

    Date: 08/26/2023

    I found the website easy to navigate. The price of my book was very fair, and shipped as promised. I found the whole experience a easy 5 star, and will use them again. My many thanks!

    TextbookRush.com

    Date: 08/31/2023

    Thank you for taking the time to leave us a review of your recent book-buying experience.
  • Review fromAlicia L

    Date: 08/25/2023

    5 stars

    Alicia L

    Date: 08/25/2023

    Rental was easy and cheaper than other sites. Book arrived quickly and in great condition! Will definitely be using TextbookRush.com in the future!

    TextbookRush.com

    Date: 08/31/2023

    Thank you for the positive feedback on your recent Rental Order. Please make sure to check the email address you used for your account with us as we sent rental reminders as the due date approached. You can logon to your account or contact us for rental return assistance at any time.
  • Review fromBrooke D

    Date: 08/25/2023

    1 star

    Brooke D

    Date: 08/25/2023

    Was told the books would be here by the 21st. They hadn’t even been processed by the 21st. Very disappointed. Still waiting on my refund

    TextbookRush.com

    Date: 08/31/2023

    We apologize for the issues that led to the cancellation of your order. While this was our error, and caused the frustrating experience, we did want to clarify that you were never charged for this order which is why you didn't receive a refund. We don't see any contact from you with our Customer Care team, so please reach out to us if you are still concerned about that and we will try to assist as best we can,
  • Review fromChristine M

    Date: 08/25/2023

    3 stars

    Christine M

    Date: 08/25/2023

    My books were received 3 days ago. They still aren’t processed and I haven’t been paid.

    TextbookRush.com

    Date: 08/31/2023

    We're sorry the speed of our processing and payment was not as quick as you wished. We received your package on Tuesday afternoon, and the payment was issued on Friday afternoon - probably just after your review that same day. Your books came in during our busiest week of the year (Back To School season). During most of the year we are able to get it done a day or two quicker. We will work to improve our turn-around time during the busy season.
  • Review fromElena S

    Date: 08/24/2023

    5 stars

    Elena S

    Date: 08/24/2023

    My first experience and the best one! Easy and fast! Thank you :)

    TextbookRush.com

    Date: 08/31/2023

    Thank you for the review of your recent Book Buyback order!
  • Review fromHaley S

    Date: 08/23/2023

    5 stars

    Haley S

    Date: 08/23/2023

    Fair prices, decent shipping time, books in good working condition.

    TextbookRush.com

    Date: 08/31/2023

    Thank you for telling us about your book purchase experience. We hope that you visit us again the next time you need books!

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