Reviews

Review Details

• Review fromNathan H

  Date: 02/22/2025

  1 star
  More like VapidVisa, because in the end, you won't get anything of use from these idiots. These people suck harder than a supercharged Dyson. Don't waste your money or more importantly time.
  This place danced around actually completing our removal of conditions application for more than seven weeks. We're now past the window opening to file it, and the only thing these jokers have assembled for us is an application full of errors, with the wrong evidence attached. Don't get suckered in like we did -- save yourself the $500 and DIY!

  RapidVisa, Inc.

  Date: 02/26/2025

  Dear Nathan,
  
  
  
  We appreciate your feedback and regret that your experience did not meet your expectations. Our team worked diligently to assist you with your application, and we understand your frustration regarding the timeline.
  
  
  
  As you intended to file on the earliest possible date, we recognize that delays in document uploads and communication impacted the process. Despite these challenges, we remained committed to completing your application. When you requested to review the draft before submitting the filing fee, we accommodated this request. However, because the draft had not yet undergone final quality assurance, it was not in its completed form. We acknowledge that missing photos in the draft caused further frustration, and we offered to correct these issues, but you opted to proceed independently instead.
  
  
  
  We truly regret that our service did not meet your expectations, and we appreciate the opportunity to address your concerns. If there is anything further we can do to assist you, please feel free to reach out.
  
  
  
  Best,
  
  The RapidVisa Team

• Review fromDennis B

  Date: 02/20/2025

  1 star
  They suck,and lie, about everything, what a scam. .you ask for your money back because of doing nothing but take my money, every month.they owe me 2000.00dont go to these scam artists. They kept making me send paperwork for 6 months for the first part , which should only take 3 weeks.

  RapidVisa, Inc.

  Date: 02/26/2025

  Dear Dennis,
  
  
  
  We sincerely regret that your experience did not meet your expectations. Our goal is to provide efficient and supportive service, and we apologize for any frustration you encountered.
  
  
  
  We understand your concerns regarding the processing time and the refund request. We’re glad that you were able to connect with one of our supervisors, who assisted you with sending your documents back and addressing the refund process.
  
  
  
  If you have any further questions or need additional assistance, please don’t hesitate to reach out. We appreciate your feedback and the opportunity to improve our services.
  
  
  
  Best,

  
  

  The RapidVisa Team

• Review fromSamuel B

  Date: 02/13/2025

  2 stars
  Very good service unless you go with their “premium” service, the specialists don’t take phone calls so you end up playing a game of telephone between the representatives and the specialists. I had a flawless experience with my K1 application and a disaster with my AOS application because I used the “premium”. The only difference between services is without premium you need to print all the forms and documents yourself and send them in. I really think if I could have been able to directly speak with my specialist I would have paid a lot more for the service and been much happier.

  RapidVisa, Inc.

  Date: 02/18/2025

  Hi Samuel,
  
  
  
  We appreciate your feedback and are glad to hear that you had a positive experience with your K1 application. We understand your frustration with the communication process during your AOS application using our premium service.
  
  
  
  We want to clarify that while specialists may not be directly available for phone calls, your assigned Application Guide serves as your primary point of contact. They work closely with the specialist to address your questions and concerns, ensuring clear and efficient communication.
  
  
  
  If you have any questions or concerns moving forward, please don't hesitate to reach out to your Application Guide directly. They are dedicated to providing you with personalized support and guidance throughout the entire process.
  
  
  
  We value your feedback and are continuously working to improve our services. We appreciate your understanding.

  
  

  Sincerely,

  
  

  The RapidVisa Team

• Review fromIvan C

  Date: 11/12/2024

  4 stars
  The only reason why we didn't give 5 starts to RapidVisa is because of their Case Production Team/Specialist.
  Ivan & Suzanne

  RapidVisa, Inc.

  Date: 11/17/2024

  Thank you for sharing your feedback.We appreciate your honesty. If there’s anything specific about the case production team that we could improve, we’d love to hear more. Your insights are invaluable as we strive to provide the best possible service. Thank you again for choosing RapidVisa!

• Review fromAnitra M

  Date: 09/19/2024

  1 star
  As I was making my installment payment which rapidvisa told me I will not be affected by the new fees increase which I started my payment on the 28th of February 2024,Rapid visa allowed me to finish my payment in July and I never had anything from them only to receive a message from them after I have completed my payment three weeks later I didn't hear from my agent that I was still having a new fees, they sent me an email showing completed payment weeks later rapid visa sent me a message that I need to pay for the balance of 916 dollars more for a payment I have already been informed of completion, now my petition process is on pause. Rapid visa is unable to put this clear for their customers to understand, also they are slow to pursue your process,when you ask for your money back the don't repay you what they are suppose rather they take about a 70? or more of your money, you can't even contact them 24hours on phone. This action is making me feel as though they are scammers because they don't tell you the whole truth they keep things you should know at first secreted to lure people in and charge you for things they have not truly completely finished. And this is truly frustrating and depressing. They kept reminding me that I have to pay the child fees of 479 dollars in the month of April and not once did they tell me that my fees was more than that out of 2000 dollars plus the only want to refund 535 dollars saying the only refund the government fees.

  RapidVisa, Inc.

  Date: 09/26/2024

  Hi Anitra, 
  
  We take customer satisfaction seriously and want you to know that your experience matters. We sincerely apologize for the confusion and frustration you've experienced. We strive to be transparent at all times, but it appears there was a misunderstanding regarding the updated fees and the payment timeline. 
  
  Although you started your application before the government's increased fees took effect, you were unable to complete the requirements even after we sent you multiple reminders to ensure your process would be completed before the fee increase deadline. Unfortunately, as your application wasn't submitted in time, the new fees became applicable.
  
  We understand that this situation has caused stress, and we deeply regret any misunderstandings. I’m glad to hear that you and one of our supervisors were able to agree on keeping your account active while you explore options for a tourist visa until you’re ready to proceed with the immigrant visa petition.
  
  Please know that we're committed to supporting you as you move forward. If you have any additional questions or need further assistance, our team is here to help.
  

  
  Sincerely,
  The RapidVisa Team

• Review fromADRIAN B

  Date: 08/15/2024

  1 star
  Do not use this company. Stay awayyyyy. The 5 stars are bot reviews. 0 STARS is more than they deserve.
  I had to deal with this company twice bc my wife is from Philippines. These people are incompetent and use a lethargic modus operandi. They are very persistent in their soliciting but after getting your money u have to push them to get something done. We have missed the April 1st deadline which increased the immigration fees. We finished our part way before the deadline but they did not want to get it done in a timely manner. The basically told us they have other clients more important than us although we paid the premium services They said if not happy with the services u can cancel within 14 days and get your money back. A big lie . You have to take them to court to get reimbursed .I'm still in the fight to get my money back. SCAMMERS!!!

  RapidVisa, Inc.

  Date: 08/28/2024

  Hi Adrian,

  
  

  Thanks for your feedback. We understand your urgency and apologize for any inconvenience. While we appreciate your desire to meet the deadline, completing the Adjustment of Status application in such a short timeframe was challenging due to its complexity and the need for thorough review.

  
  

  We understand your concerns about our refund policy. As we discussed previously, unfortunately, refunds aren’t possible in cases where we’ve already prepared your forms and provided the necessary supporting documents. We want to ensure you’re fully aware of our policies so there are no surprises.  

  
  

  We strive to maintain our standards to ensure every application we handle is properly completed. Our goal is to be transparent about the process and avoid overpromising. 

  
  

  We appreciate your understanding and value your feedback as we continue to improve our services. If there’s anything further we can assist you with, please let us know. We truly appreciate your understanding and patience.

  
  

  Sincerely,

  
  

  The RapidVisa Team
  
  
  
  

• Review fromDenzil D

  Date: 08/02/2024

  5 stars
  Rapid Visa was a very professional and thorough service they not only help me achieve my goals and aim but I appreciate their sincereness and dedication thank you rapid Visa

  RapidVisa, Inc.

  Date: 08/14/2024

  Thank you! It was our pleasure to help you achieve your goals, and we truly appreciate your recognition of our sincerity and dedication. If you need any further assistance, please don’t hesitate to reach out.

• Review fromRoger W.

  Date: 05/14/2024

  5 stars
  Great company. There to help you till the end. Will make sure you are finished with your journey happy and satisfied. Have used them for 8 years. Never a problem

  RapidVisa, Inc.

  Date: 05/27/2024

  Thank you so much for your wonderful feedback! We're very happy that you've been with us for 8 years and that your experience has consistently been positive. We're grateful for your trust and loyalty. Here's to many more years of happy collaborations!

• Review fromRich T

  Date: 04/13/2024

  1 star
  I’m currently using them. I wouldn’t recommend them to no one. Not up to date of these issues. Hard to deal with and or work with. Don’t take clients behalf first or provide the best service. Telephone staff is rude and disrespectful about your concerns and don’t address all your needs. Hard to talk to supervisor or get answers on issues that arise. Again I don’t recommend this company for many reasons and I can go on. Extra service are worthless. File on your own it’s not too scary. Worst you may have to be called in on these matters but you may have to anyway even with there services. Try another company

  RapidVisa, Inc.

  Date: 04/22/2024

  Hello Rich, 
  
  
  
  Thank you for sharing your feedback with us. Please accept my sincere apologies for any inconvenience you have experienced. 
  
  
  
  Our team has been diligently working to assist you and address your concerns. We have made several attempts to reach out to you and request certain documentation to complete your application efficiently. Our intention is not to make things difficult but rather to ensure that we provide the best possible service and help you achieve the best outcome for your petition.
  
  
  
  Upon reviewing your application, I noticed that it is still in progress. To expedite the process and provide you with the assistance you need, we kindly request your prompt cooperation in providing the required documents. Your collaboration will significantly contribute to a smoother and faster resolution.
  
  
  
  Please inform us of any additional assistance you may need so that we can address these matters further. We are here to help and are glad to assist you so you can get the service you deserve. 
  
  
  
  Thank you for your understanding and cooperation.
  
  
  
  All the best,
  
  Denise 
  
  RapidVisa

• Review fromPaul F

  Date: 11/25/2023

  2 stars
  I think they are dragging there feet and keep prolonging the process .

  RapidVisa, Inc.

  Date: 12/14/2023

  Hello, Paul,
  
  We appreciate the feedback and acknowledge that immigration is a time-sensitive concern. Although we cannot change USCIS processing times, we can enhance how we inform customers of the movement (or lack of change) in these government timeframes.You may check the official times here: ****************************************. As context, government processing times tend to shift every month and are influenced by factors such as how many applications USCIS receives and the complexity of cases. Unfortunately, these factors are outside of our control. Rest assured, we're doing our best to assist. Feel free to reach out if you have specific questions or need assistance. Your patience is appreciated.