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Customer Review Ratings
Average of 27 Customer Reviews
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Review fromJames K
Date: 09/10/2025
2 starsIn the beginning of K1 Visa process Rapidvisa was good. Once my wife came to the U.S. the process of Adjustment of status form I 485 has been a nightmare. My wife and I got married once she was here she got all the required vaccinations. It's been over 2 years and Rapidvisa will not submit to USCIS so she can get her green card. We have paid all the money for the filing fee yet Rapidvisa without looking at our file keeps asking for the same information over and over. My wife and I have personally went to the Las Vegas Rapidvisa office on numerous occasions and showed them the emails we get asking for information and the person in the Rapidvisa office confirmed that the information is already in the file. They have also emailed other supervisors confirming that the information is already in the file. Yet nothing gets done. Just more of the same emails. Get sent to me. This has been going on for over 2 years! Hopefully someone with authority from Rapidvisa reads this and gets the paperwork submitted to USCIS. If not then I will be forced to seek civil actions against the company. It's really sad that we have spent thousands of dollars and have to go through this . My name is James ***** Las Vegas NVRapidVisa, Inc.
Date: 09/15/2025
Dear James,
Thank you for sharing your concerns. We understand the frustration this delay has caused. After connecting with you, our team has worked out a plan to move your application forward. At this point, only a few remaining documents are needed before we can submit your case to USCIS, and we expect these to be completed within the week. We appreciate your cooperation and are committed to seeing this process through.
Sincerely,
The RapidVisa Team
Review fromWilliam M
Date: 06/17/2025
5 starsThe people at RapidVisa are amazing. They prepared my application to renew my expired Green Card quickly and at a very reasonable cost. Everything looked perfect in their Portal (very easy to use!); however, the USCIS department managed to mess up the application when they printed out the forms and then rejected my application! I contacted RapidVisa, and they immediately resubmitted the forms. The team at RapidVisa, especially Phoemela ****, was wonderful. I would recommend having RapidVisa on your side to assist with any immigration needs.
William *****.RapidVisa, Inc.
Date: 06/18/2025
Dear Bill,
Thank you so much for your kind words and for sharing your experience. We're glad to hear our team, especially Phoemela, was able to support you through the process and quickly address the issue. It means a lot to know you'd recommend us—we truly appreciate your trust!
Sincerely,
The RapidVisa Team
Review fromChiem K
Date: 04/21/2025
1 starThis company has scammed me. I pay for a spousal visa and pay for it to be sent to USCIS. I don’t know what I did wrong to this company for them to discriminate against me. I really want a refund but it pass the 14 days. The paperwork has been complete for year and they won’t send it. Really regret using this companyRapidVisa, Inc.
Date: 05/01/2025
Dear Chiem,
We're very sorry to hear about your experience and truly regret that you felt let down during this important process. We understand how stressful immigration journeys can be, and we never want our customers to feel unsupported.
Your concerns were escalated to a supervisor, and your case was prioritized to ensure it moved forward. We’re glad to confirm that your application has now been submitted to USCIS.
If there’s anything else you’d like to discuss or if you have further questions, please don’t hesitate to reach out. We're here to help.Sincerely,
The RapidVisa Team
Review fromHilda O
Date: 04/21/2025
5 starsI had a great experience using RapidVisa to submit my naturalization application to USCIS. The process can be overwhelming, but RapidVisa made it incredibly easy and stress-free. Their platform guided me step-by-step, ensured I had all the right documents, and caught any mistakes before submission. The customer service was also responsive and helpful whenever I had questions. Thanks to their support, I felt confident and well-prepared. I highly recommend RapidVisa to anyone navigating the immigration process—they truly make it simple and manageable!RapidVisa, Inc.
Date: 04/22/2025
Dear Hilda,
Thank you for your wonderful feedback! We're so glad the RapidVisa platform and our team could make your naturalization process straightforward and less stressful. Please don't hesitate to contact us again should you require further assistance in the future.
Sincerely,
The RapidVisa Team
Review fromGary N
Date: 04/15/2025
5 starsRapidVisa has been great from the very beginning. The removal of status process took a little extra time but once we gathered all the documents, the RapidVisa team reviewed the packet and gave us an opportunity to review before mailing. Less than two weeks after RapidViss mailed the packet, my wife received her four year green card extension. RapidVisa has been great and we are very satisfied with the cost and with all the help they have given us along the way.RapidVisa, Inc.
Date: 04/21/2025
Dear Gary,
Thank you very much for sharing your positive experience! We're glad to know we could assist you through the process and that your wife received her green card extension quickly after mailing.
Please don't hesitate to contact us again should you require further assistance in the future.
Sincerely,
The RapidVisa Team
Review fromMaurice R
Date: 04/14/2025
5 starsI'm honestly shocked at all the bad reviews. My experience has been nothing short of amazing! Yes constantly uploading documents and waiting for a review sucks but once that process is done its pretty much smooth sailing. I'd highly recommend this service and boundless to anyone. I'd like to recognized Phoemela Udal - she's simply the greatest. Nina ***** is also very pleasant.RapidVisa, Inc.
Date: 04/15/2025
Dear Maurice,
We appreciate your honest feedback regarding the document process and are so delighted to know your overall experience has been amazing, thanks in large part to the exceptional support provided by Phoemela and Nina. Thank you for taking the time to share your positive perspective and recommendation.
Please feel free to contact us again if you require any further assistance as you continue your journey.
Sincerely,
The RapidVisa Team
Review fromNathan H
Date: 02/22/2025
1 starMore like VapidVisa, because in the end, you won't get anything of use from these idiots. These people suck harder than a supercharged Dyson. Don't waste your money or more importantly time.
This place danced around actually completing our removal of conditions application for more than seven weeks. We're now past the window opening to file it, and the only thing these jokers have assembled for us is an application full of errors, with the wrong evidence attached. Don't get suckered in like we did -- save yourself the $500 and DIY!RapidVisa, Inc.
Date: 02/26/2025
Dear Nathan,
We appreciate your feedback and regret that your experience did not meet your expectations. Our team worked diligently to assist you with your application, and we understand your frustration regarding the timeline.
As you intended to file on the earliest possible date, we recognize that delays in document uploads and communication impacted the process. Despite these challenges, we remained committed to completing your application. When you requested to review the draft before submitting the filing fee, we accommodated this request. However, because the draft had not yet undergone final quality assurance, it was not in its completed form. We acknowledge that missing photos in the draft caused further frustration, and we offered to correct these issues, but you opted to proceed independently instead.
We truly regret that our service did not meet your expectations, and we appreciate the opportunity to address your concerns. If there is anything further we can do to assist you, please feel free to reach out.
Best,
The RapidVisa TeamReview fromDennis B
Date: 02/20/2025
1 starThey suck,and lie, about everything, what a scam. .you ask for your money back because of doing nothing but take my money, every month.they owe me 2000.00dont go to these scam artists. They kept making me send paperwork for 6 months for the first part , which should only take 3 weeks.RapidVisa, Inc.
Date: 02/26/2025
Dear Dennis,
We sincerely regret that your experience did not meet your expectations. Our goal is to provide efficient and supportive service, and we apologize for any frustration you encountered.
We understand your concerns regarding the processing time and the refund request. We’re glad that you were able to connect with one of our supervisors, who assisted you with sending your documents back and addressing the refund process.
If you have any further questions or need additional assistance, please don’t hesitate to reach out. We appreciate your feedback and the opportunity to improve our services.
Best,The RapidVisa Team
Review fromSamuel B
Date: 02/13/2025
2 starsVery good service unless you go with their “premium” service, the specialists don’t take phone calls so you end up playing a game of telephone between the representatives and the specialists. I had a flawless experience with my K1 application and a disaster with my AOS application because I used the “premium”. The only difference between services is without premium you need to print all the forms and documents yourself and send them in. I really think if I could have been able to directly speak with my specialist I would have paid a lot more for the service and been much happier.RapidVisa, Inc.
Date: 02/18/2025
Hi Samuel,
We appreciate your feedback and are glad to hear that you had a positive experience with your K1 application. We understand your frustration with the communication process during your AOS application using our premium service.
We want to clarify that while specialists may not be directly available for phone calls, your assigned Application Guide serves as your primary point of contact. They work closely with the specialist to address your questions and concerns, ensuring clear and efficient communication.
If you have any questions or concerns moving forward, please don't hesitate to reach out to your Application Guide directly. They are dedicated to providing you with personalized support and guidance throughout the entire process.
We value your feedback and are continuously working to improve our services. We appreciate your understanding.Sincerely,
The RapidVisa Team
Review fromIvan C
Date: 11/12/2024
4 starsThe only reason why we didn't give 5 starts to RapidVisa is because of their Case Production Team/Specialist.
Ivan & SuzanneRapidVisa, Inc.
Date: 11/17/2024
Thank you for sharing your feedback.We appreciate your honesty. If there’s anything specific about the case production team that we could improve, we’d love to hear more. Your insights are invaluable as we strive to provide the best possible service. Thank you again for choosing RapidVisa!
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