Reviews
Customer Review Ratings
Average of 48 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromAlexandra G
Date: 02/17/2024
5 starsVery professional and thorough. They were on it from beginning to end. They even called to make sure we were completely satisfied with the work.
Handyman On Call, LLC
Date: 05/10/2024
We're delighted to hear that you found our service professional and thorough! Ensuring our customers are completely satisfied is our top priority, so we're glad you appreciated the follow-up call. If you ever need assistance again, don't hesitate to reach out. Thank you for choosing us!Review fromBarbara B
Date: 11/17/2023
5 starsWorkers were on time, did great work, and completed ahead of schedule…all good. Would use again.Handyman On Call, LLC
Date: 05/10/2024
We're thrilled to hear that everything went smoothly and exceeded your expectations! Punctuality, quality work, and efficiency are top priorities for us. We're grateful for your positive feedback and look forward to assisting you again in the future. Thank you for choosing us!Review fromSusan J
Date: 10/05/2023
5 starsVery well done respectful on time highest confidence in workmanship. Would call again.Handyman On Call, LLC
Date: 05/10/2024
Thank you for your kind words! We're pleased to hear that you were satisfied with our workmanship and professionalism. Punctuality and respect are values we prioritize, and we're glad it reflected in our service. We appreciate your confidence in us and look forward to serving you again in the future.Review fromKeith R
Date: 10/01/2023
1 starThey kept us waiting for 5 weeks for a permit from the county for some electrical work. After five weeks, they called to say that they did not have an electrician who would be able to complete the work and backed out of the contract. On follow-up, they then told us that they had never even applied for the permit from the county, leaving me at square zero with 5 weeks of lost time.Handyman On Call, LLC
Date: 05/10/2024
I'm truly sorry to hear about your frustrating experience. This is unacceptable and does not reflect the level of service we aim to provide. We sincerely apologize for the inconvenience and disappointment caused by the delay and miscommunication regarding the permit and the availability of an electrician.
Please know that we take your feedback seriously and are committed to addressing the issues you've encountered to prevent similar situations in the future. If there's anything we can do to make this right or assist you further, please don't hesitate to reach out. We value your business and hope to have the opportunity to regain your trust in the future.Review fromKathy T
Date: 08/31/2023
5 starsJamie came out to clean and renew our gutter guards. He was respectful, professional, and knowledgeable. He cleaned his work area to a “T” upon completion. Jamie is the reason I will call Handyman On Call from now on. Very pleased. Thank you.Handyman On Call, LLC
Date: 05/10/2024
We're thrilled to hear about your positive experience with Jamie! Providing respectful, professional, and knowledgeable service is what we strive for with every customer. It's wonderful to hear that Jamie's attention to detail and cleanliness left such a lasting impression. Thank you for choosing Handyman On Call, and we look forward to serving you again in the future!Review fromRussell T
Date: 08/31/2023
5 starsHandyman On Call has done excellent work for us on many occasions over the years. I recommend them most highly!Handyman On Call, LLC
Date: 05/10/2024
Thank you so much for your continued trust in Handyman On Call! We're delighted to hear that you've been consistently satisfied with our work over the years. Your high recommendation means a lot to us. If you ever need assistance again, don't hesitate to reach out. We're here to help!Review fromJoyce H
Date: 08/15/2023
4 starsI am very much pleased with the job performance. The two gentlemen were on time and very professional. However, I was not pleased with the 3% transaction fee I had to pay just because I paid with a card. The card was a "debit" card... because You got your money immediately but I had to pay extra because you didn't have to wait on your money. Just another clever way of obtaining more money.Handyman On Call, LLC
Date: 05/10/2024
I'm glad to hear that you were pleased with the job performance of our team. However, I'm sorry to hear about your dissatisfaction with the transaction fee. We strive to be transparent about the card vendor fees of 3% associated with our services. If you have any further questions or concerns, please don't hesitate to let us know. We value your feedback and are here to assist you in any way we can.Review fromJack P
Date: 07/14/2023
5 starsEvery time I have used Handyman on Call, they have done excellent work, always to my satisfaction. They have always arrived on time, performed the work to my satisfaction, and cleaned up any trash or waste created by the work.Handyman On Call, LLC
Date: 05/10/2024
We're thrilled to hear about your consistently positive experiences with Handyman On Call! Punctuality, quality work, and cleanliness are top priorities for us, and we're glad to hear that we've met your expectations in these areas. Your satisfaction is important to us, and we're grateful for your continued trust in our services. Thank you for choosing Handyman On Call, and we look forward to serving you again in the future!Review fromCierre D
Date: 07/07/2023
5 starsIf you need work done on your home, this is the company you need to book. This company was amazing to work. The work is phenomenal, and the customer service is A+. Erik became my new best friend with the amount of calls I made to him! He was so patient in helping me with what I need to get done as far as paperwork and repairs in order to sell my house. By far the best experience! Paul is the estimator and he is always helpful and honest with the work that needs to be done, and the owner himself came out to do work and was very easy to work with. The team they have in this company is amazing! I love them and will forever use them! Thanks guys!Handyman On Call, LLC
Date: 05/10/2024
It's fantastic to hear about your positive experience with our company! We're thrilled that you found our work phenomenal and our customer service top-notch. Erik, Paul, and the rest of our team are dedicated to providing excellent service and support throughout the entire process. Your kind words mean a lot to us, and we're grateful for the opportunity to work with you. Thank you for choosing us, and we look forward to assisting you in the future!Review fromNicole L
Date: 06/28/2023
5 starsHandyman did an outstanding job and were very professional. I definitely recommend them! Great attention to details and they really communicate well.Handyman On Call, LLC
Date: 05/10/2024
We're thrilled to hear about your outstanding experience with our handyman! Thank you for recognizing our professionalism, attention to detail, and communication skills. Your recommendation means a lot to us. If you ever need assistance again, don't hesitate to reach out. We're here to help!
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.