Reviews
This profile includes reviews for Rite Window™'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 47 Customer Reviews
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Review fromJoseph C
Date: 11/01/2022
5 starsRite window installed a quality window at a fair price and we are very satisfied with the purchase and outcome.
Rite Window™
Date: 11/10/2022
******, thank you so much for your feedback! We are happy to hear that you are pleased with your installation. Welcome to the Rite Window family!Review fromAnn S
Date: 11/01/2022
5 starsFrom the sales person, to the man that came to measure, to the installers, we are very pleased. Each one was professional with out putting any pressure on us. The installers worked very hard and were careful, considerate and left everything cleaned up.Rite Window™
Date: 11/03/2022
***, thank you for your feedback! We are so happy to hear that you enjoyed your experience with our team. Welcome to the Rite Window family!Review fromDeborah H
Date: 10/31/2022
5 starsI was very pleased with my purchase of Rite Windows. The customer service was great, as was the price. The installers arrived on time and worked hard all day. They cleaned up really well, and removed debris from my old storm windows. They were friendly, and competent. I could not be more pleased.Rite Window™
Date: 11/03/2022
*******, we are so happy to hear that you are pleased with your experience. Thank you for such a wonderful review, and welcome to the Rite Window family!Review fromJudy D.
Date: 10/28/2022
5 starsMy Husband and I had a great experience with Rite Window from start to finish. They arrived as scheduled. They were very professional. They replaced 32 windows in 2 days.Rite Window™
Date: 11/03/2022
****, thank you for your great review! We are so happy to hear that you enjoyed your experience with us. Welcome to the Rite Window family!Review fromKevin C
Date: 10/27/2022
5 starsThe sales team did a great job of explaining the windows, installation process and financing options. The installation crew was great. They showed up on time. They were very professional by getting the job done quickly and quietly. And then they did a very good job of cleaning up.
I would absolutely recommend Rite Window.Rite Window™
Date: 11/03/2022
We are thrilled to hear that you are happy with your installation. I will pass along the praises to our sales team and installation crew. Thank you for choosing us, and welcome to the Rite Window family!Review fromEdward K
Date: 10/17/2022
5 starsExcellent sales people! Installation was done beautifully! Great detail to cleanliness and efficiency. Would use them again in a second.Rite Window™
Date: 11/03/2022
Thank you for such a great review ******! Thank you for choosing Rite Window!Review fromSandra P
Date: 10/13/2022
5 starsThe walk in shower is beautiful, made exactly to my specifications. The installers Rob & Chris were very professional and courteous despite the demand of installing in an old house with old house problems. They made everything work and the installation was outstanding. I couldn't have asked for more. I highly recommend Rite Window.Rite Window™
Date: 10/14/2022
******, we are so thrilled to hear that you are happy with your new walk-in shower! Thank you for being a part of the Rite Window family!Review fromAlexander M
Date: 10/12/2022
1 starBUYER BEWARE! DO NOT TRUST THIS COMPANY. 6 months after paying deposit - no work has begun. Company has ignored requests and now refuses to refund $8,000 deposit.
The company forces you to sign a contract and takes a hefty deposit. Our contract stated work should begin within 12-16 weeks. We are now at 26 weeks. At the 24 week point, I was told I had to write a formal request for a refund. I did. The president of the company, Mark Kenyon, wrote me back two weeks later saying no to any sort of refund. He had the audacity to say that I signed a legally binding contract, while his business has clearly not upheld their end. You want to know the worst part? He didn't even apologize. Which indicates to me that he knows he has gotten away with this type of shady business practice in the past, and probably will again in the future.
This is the worst business I have ever encountered. A complete nightmare. This is the first time in my life I have ever felt the need to write a review - more like a warning to others. Don't trust this company.
I see they somehow have 4.2 stars on this website. Despite seeing many other similar negative reviews. I just read the BBB's policy and it states "Customer Reviews are not used in the calculation of the BBB Rating." That explains it.
I wish I had known that before. I think it is safe to assume that this business's Google rating is fake (they probably used a 3rd party service to pay for fake reviews). Go to Yelp to read the real reviews. On Yelp the business has 2.0 star rating which seems far more accurate.Review fromRobin F
Date: 10/12/2022
5 starsJust had a roof installed and had a great experence from day of sale to installation.Rite Window™
Date: 10/14/2022
*****, we are so happy to hear that you had a great experience with your roof installation. Thank you for choosing Rite Window!Review fromTanya L.
Date: 10/12/2022
5 starsMike and Eddie were absolutely very knowledgeable and professional. Their customer service was outstanding. They did the job quick took no lunch and cleaned up when job was completed. I would recommend them to anyone. If I ever need another project from rite window I would request them again. Thank you guys for an outstanding job.Rite Window™
Date: 10/14/2022
*****, thank you so much for sharing your experience. We are happy to hear that you are satisfied with your project! Thank you for being a part of the Rite Window family!
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