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Business Profile

Ammunition

Midwest Reloads

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Ammunition.

Complaints

Customer Complaints Summary

  • 37 total complaints in the last 3 years.
  • 7 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:02/06/2024

    Type:Billing Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Bought percussion caps from them right before Christmas because it seems like they were the only ones that had them in stock. Out the door my order was 103.00 dollars. They advertise shipping within 48 hours max. They also said they would send an email with a tracking number and payment confirmation. Two weeks went by and nothing. I contacted them with their chat feature and the operator stated due to winter storms they was short staffed, but was going to mailed the next day. That was two weeks ago without anything. Now as soon as I give them my order number they cut me off. Be aware don't pay with cashapp like I did. Your going to get scammed.

  • Initial Complaint

    Date:02/02/2024

    Type:Delivery Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I placed an order with Midwest Reloads on or around January 7, 2024. The order was received and I had to pay them via ******* to the name of ******* ****** for $127.50. I have called and left voicemails, used their website chat feature, and sent several emails requesting an update on my order. The business has yet to reply to my requests. I am now requesting a refund for the full amount paid.

  • Initial Complaint

    Date:01/15/2024

    Type:Billing Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Midwest Reloads is a fake company scamming people they also utilize a second fake company USPOSTALMAILS. I used their Website to purchase reload items and paid with Pay Pal. They request you use Pay Pal Friends and family. They sent tracking thru the second fake company USPOSTALMAILS then asked for a second payment to release my items. I am embarrassed I was scammed. I would like my money but would it is more important to shutdown this scam from overseas pretending to be a USA company. I am sure you have to have other reports against both these companies.

  • Initial Complaint

    Date:12/29/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered seveal powders from the website, first they had me send the money by PayPal, stating it’s their policy to send it friends and family since in a firearm related website and it violates the policy for PayPal business. After o sent it, couple days later I didn’t get any kind of order email, I later called there customer support to get hung up on several times, then the number is disconnected, I used there chat and asked for a refund, and they said it takes 4-5 days to process. After 5 days I used the chat again just for them to not answer me after telling them the order #. Now I can’t get ahold of them at all 1 month later.

  • Initial Complaint

    Date:12/03/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My order has not been received. I’ve tried contacting the company their response if I get one is I did not let them know when they deducted the money from my account. I have tried doing that a few times.

  • Initial Complaint

    Date:09/21/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I placed an order from the company only to find out they were a COMPLETE scam. They have you ****** a user and then when you expect to receive your order you instead get an email extorting more 'hazmat' money before they'll deliver. They will not allow you to personally pickup the package because it actually ISN'T where they show it to be.

    Fake website for goods - ****************** Fake shipping company - US Postal Mails ************************ 
    Can provide transaction details as necessary

  • Initial Complaint

    Date:08/24/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Ordered primers, never received

Midwest Reloads is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

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