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Business Profile

Ammunition

Midwest Reloads

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Ammunition.

Complaints

Customer Complaints Summary

  • 37 total complaints in the last 3 years.
  • 7 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/24/2024

    Type:Delivery Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Searched on line for shooting supplies and came across a company called Midwest Reloads. Made two purchases and when I tried to get in contact with the company, including customer service, I could not get an answer. Upon checking other black powder forums, it turns out the company is fraudulent. Any way re recover my money? I should have known better.

  • Initial Complaint

    Date:04/30/2024

    Type:Delivery Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This is not a legitimate website.They are taking money from people and not sending them a product. They are telling Me that I need to send them information that they should already have through the order.And through the payment process. I am looking for the better business beer to take action and actually remove the website.So other people are not being Scammed by them. If at all possible i'm trying to have criminal charges pressed against them it would be nice but not a requirement.

  • Initial Complaint

    Date:04/24/2024

    Type:Delivery Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered some gun powder from this company and was informed it would take 3 business days until it shipped. It has now been 2 weeks and I have heard nothing from them. I am seeking a refund of my money.

  • Initial Complaint

    Date:04/14/2024

    Type:Delivery Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    MIDWEST RELOADS ***************************
    Paid this business $341.71 via ****** for reloading supplies, order place 64 days ago. Called to follow up on order, they said it was shipped. I asked for tracking number, they said it was shipped **** and no tracking number.
    This is a lie, **** will not ship hazardous materials, in this case gun powder. Secondly, even if shipped by **** they provide tracking numbers.
    When I confronted them on mistruths, they hung up on me. I called back, no answer. I now see this site is a SCAM.
    Can you do something past just logging complaints? Can you direct Iowa law enforcement? This site is a total scam, robbing people like myself.

    Cordially
    Kurt Shaul

  • Initial Complaint

    Date:04/13/2024

    Type:Delivery Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I placed a $279.89 order with Midwest Reloads on April 8, 2024. They have a couple of ways to pay for your order, I used *****. I got an email asking for a copy of a confirmation email from *****. I sent them copy of the confirmation email and was advised that my order has been processed. Six days later I asked for information on my order and was given a tracking number and shipping company website, ************************* that can provide transaction details as necessary. No such tracking number exists. Midwest Reloads will not answer calls or answer questions via their chat line.

  • Initial Complaint

    Date:03/12/2024

    Type:Delivery Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I placed an order with Midwest Reloads.com on February 14, 2024, Since I don't use ***** or ****** I contacted an agent via contact and I asked to pay by credit card. I was sent a link to Square and I made my payment. I received an email confirming the order. I noticed the payment came out on the 15th of February, but the payment drafted from Youreasysites.com When I look them up, my webroot security flags the site as insecure. I have reached out by phone multiple times, left voicemail, send messages via their chat and I have emailed three times and requested a refund with no response.

  • Initial Complaint

    Date:03/06/2024

    Type:Billing Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On March 2 2024 I purchased from their website. Since then I have had no response. The payment was sent and received.

  • Initial Complaint

    Date:03/04/2024

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Thank you for your order
    Hi *****,

    Just to let you know — we've received your order #8764, and it is now being processed:

    [Order #****] (February 8, 2024)
    Product Quantity Price
    Hodgdon Hi-Skor 800-X Smokeless Gun Powder - 1 pound
    QUANTITY:
    1 pound

    3 $84.00
    Subtotal: $84.00
    Shipping: $25.00 via Flat rate
    Payment method: Paypal
    Total: $109.00
    Billing address
    ***** ****** ***** center avenue
    chaptico, MD 20621
    ********** **********@live.com
    Shipping address
    ***** ****** ***** center avenue
    chaptico, MD 20621
    i can not get thru to anyone they wont call back or email me back

  • Initial Complaint

    Date:02/26/2024

    Type:Delivery Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Ordered percussion caps from Midwestreloaders.com haven’t recieved nothing haven’t heard back from them about refund they ignore me. The phone number they have always rings no one answers calls or emails back they took my money now I’m stuck trying to get my money back

  • Initial Complaint

    Date:02/26/2024

    Type:Delivery Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Never received my order
    No one answers the phone number.
    no phone number for the shipping carrier
    online chat operators are very rude
    shipping carrier asking for more money to deliver my package, and does not accept credit cards

Midwest Reloads is NOT a BBB Accredited Business.

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