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            Business ProfileThorton Chip Tuning Inc

            Online Retailer

            Current Alerts For This Business

            Pattern of Complaint:
            BBB began receiving complaints on this business in July, of 2021. In March of 2023, BBB began to notice a pattern of complaints develop. 


            Complaints allege defective products, broken products, and defective replacement parts. Consumers state they are unable to get refunds or billing adjustments and the business will no longer respond to consumers' questions or concerns.  


            BBB has submitted a written request to Thornton Chip Tuning, Inc., in hopes the business will address the pattern of complaints. BBB is currently awaiting a response

            Contact Information

            3201 Macon Rd STE 139

            Columbus, GA 31906-1762

            Get Directions
            Visit Website
            (762) 235-7265

            Customer Reviews

            1.33/5

            Average of 63 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            21 complaints closed in last 3 years

            10 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F
            This business is not BBB Accredited
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            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            3201 Macon Rd STE 139, Columbus, GA 31906-1762
            BBB File Opened:
            2/10/2021
            Alternate Business Name
            • Thorton Gps Tracker
            Business Management
            • Ms. Amy Bushong, Owner
            Contact Information

            Principal

            • Ms. Amy Bushong, Owner

            Customer Contact

            • Ms. Amy Bushong, Owner
            • Mr. Theo Wilson, Customer Service Manager
            • Ms. Lindsey Chip Bushong, Secretary
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Smart shopping online

            Customer Complaints

            21 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/15/2024

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            Bought this chip on or about February *** installed as per the instructions drove the 150 miles and noticed nothing. I contacted the sales team and they instructed me to reset the chip. I rest the chip and drive more then the 150 miles recommended. NO change. I contacted the sales team and they suggested that I am to return the chip but my 30 days Guarantee is almost past. If I am to return this chip they will not send my money back because of that. This is disappointing and frustrating.
            Read More
            Read 20 More Complaints

            Customer Reviews

            63 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Robert R

            03/27/2024

            Everyone is right, this is a scam. We tested before and after using this chip and our conclusion is the chip does absolutely nothing to the tune of the engine. It does not enhanced performance or provide better fuel efficiency. I did get my money back because I threatened to post the video of our testing. I have not posted the video because it frankly isn't worth it. But be warned, do not buy this product.
            Read 62 More Customer Reviews

            Local BBB

            Better Business Bureau serving the Fall Line Corridor, Inc.

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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