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Customer Review Ratings
Average of 332 Customer Reviews
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Review fromJudy S
Date: 02/07/2024
5 starsThe customer service rep was fantastic! Explained everything in detail, and was very friendly and understanding of our questions. He made me feel relaxed.
Debthelper.com
Date: 02/12/2024
Thanks for letting us know **** did a great job to help you feel relaxed during your session.Review fromPaula C
Date: 02/05/2024
5 starsOur counselor *********************** made this process a pleasant experience for us. He was very concise in helping us with the reverse mortgage process. **** was also very personable which put us at ease throughout the certification process.Debthelper.com
Date: 02/06/2024
Thank you for your review of ****'s Counseling Session. We're glad you found him concise and personable.Review fromBarbara S
Date: 02/05/2024
5 starsI had a reverse mortgage counseling session. First of all, it was really well organized, there was plenty of time for questions, and I felt the counselor took care making sure that I did understand a reverse mortgage.Debthelper.com
Date: 02/06/2024
Thank you for sharing your experience during your reverse mortgage counseling. We're thankful for your 5 star rating! Please call us again if you have more questions for ***** or any of our HECM Counselors.Review fromTim E
Date: 02/03/2024
5 starsA necessary part of the somewhat intimidating process, a great protection for people not certain of the entire program and its lasting effect on their welfare.The interview was direct and professional its a good thing you are doing.Debthelper.com
Date: 02/05/2024
Thank you for taking your time to create a review for *****. We are delighted he was a professional during the process for you.Review fromVirginia S
Date: 02/03/2024
5 starsGreat ******************* to understanding a reverse by **************************Great experienceDebthelper.com
Date: 02/05/2024
Thank you ********. We are happy ***** provided you with a great experience.Review fromChristina K
Date: 02/01/2024
5 stars***** my customer service rep explained everything I needed to know about reverse mortgages clearly and concisely. He was very knowledgeable and answered all my questions in language I could understand. I am a satisfied customer.Debthelper.com
Date: 02/01/2024
Thank you. We are thrilled to provide all of the answers you need!Review fromMichael M
Date: 01/26/2024
4 starsThe interview lasted about 35 minutes.The interviewer was easy to understand. The review is concise.Debthelper.com
Date: 01/30/2024
Thanks for your review. We appreciate the feedback.Review fromJanice C
Date: 01/25/2024
5 starsI just wanted to say what a great experience I just had with *******************. Who just assisted me on Depthelper concerning a reverse mortgage counseling. **** was easy to communicate with and showed personal interest in my up and coming endeavor. As a senior we need people like **** and Depthelpers to help guide us so not to taken advantage of.**** thank you for taking the time and care.Many Thanks ***************************Debthelper.com
Date: 01/26/2024
Fantastic ******. We are so happy that **** provided you a 5 star *************************** session. **** is glad to help and be of help in the future if you find you have any more questions at all.Review fromGregory and Lisa S
Date: 01/23/2024
5 starsMy wife and I just completed the course with a gentleman **** and he was great! Very informative,answered all our questions and made us feel comfortable threw the hour phone call. His personality is perfect for his job!Debthelper.com
Date: 01/24/2024
Thank you very much to sumbitting your review of ****'s counseling session. We're proud to accept all of your support and we're so glad he answered all of your questions and made you feel comfortable.Review fromStephen M
Date: 01/12/2024
5 starsOur representative, ****, was very helpful. He was knowledgeable and polite. He answered all our questions.Debthelper.com
Date: 01/15/2024
Thank you for taking your time to let us know **** was polite and able to provide answers to all of your questions. We appreciate the feedback.
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