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Business Profile

Credit and Debt Counseling

Debthelper.com

Reviews

Customer Review Ratings

4.94/5 stars

Average of 332 Customer Reviews

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Review Details

  • Review fromKaren G

    Date: 04/03/2024

    5 stars
    *********************** is a great counselor that explains things in a simple way that anyone can understand. He asks questions to confirm you all the points. So thankful that he was our counselor!
  • Review fromSusan S

    Date: 03/21/2024

    5 stars
    Rene was my counselor. He did an outstanding job of explaining the reverse mortgage and reviewing the numbers with me. He explained other options, which made me feel better with my decision. Rene was very knowledgeable of the process and answered all my questions. He asked me questions to make sure I understand what he was explaining. I would highly recommend this company to anyone who needs debt counseling.

    Debthelper.com

    Date: 03/22/2024

    *****, thank you very much for taking your time to write a 5 star review for ****. Our goal is to get the exact outcome you have described so we are thrilled that everything went as designed. Thank you again for your recommendation.
  • Review fromNeanne H

    Date: 03/11/2024

    5 stars
    Ms. Ashley was my Rep. She was very kind spirited, said the right things to reassure me of my decision, she was professional,compassion and patient with me. Ashley represents this company well. I see why they hired her. Ashley spoke clearly, and handled my issue quickly. She never cut me off while I was speaking. Thanks Ashley.

    Debthelper.com

    Date: 03/14/2024

    ****** thank you! We're so glad to help you learn your options and alternatives to help you make your financial decisions. We're glad you found our Counselor courteous.
  • Review fromMartha H

    Date: 03/05/2024

    5 stars
    Rene was very helpful, patient and professional and he had a good sense of humor. The process went in a timely manner and councilor was easy to under. I would recommend them to anyone needing this type of service. Martha H

    Debthelper.com

    Date: 03/11/2024

    **** you for your 5 star review. We are grateful for your recommendation.
  • Review fromGregory P

    Date: 03/05/2024

    5 stars
    As an attorney, I have been recommending Debthelper to my bankruptcy clients for their pre- and post-filing courses. No one ever complained about the services.Last night I had to file an emergency Chapter 7 petition. Wafaa, at Debhelper, went above and beyond to get my client the credit counseling certificate in time for me to file. I sincerely appreciate her efforts and that her company let her help to such an extent.

    Debthelper.com

    Date: 03/06/2024

    Thank you very much; we are grateful for your recognition and We're pleased she was able to get the job done for you during the emergency!
  • Review fromMichael O

    Date: 02/22/2024

    5 stars
    We had a great *************************** session with ***********************. He was very professional and did a thorough job of reviewing and explaining everything. We would recommend him to anyone who needs his special talents!

    Debthelper.com

    Date: 02/23/2024

    Thank you for your kind words!
  • Review fromMelinda I

    Date: 02/20/2024

    5 stars
    I had a very nice interview today with ****. He was knowledgeable, professional, courteous, and friendly. He explained everything and answered my questions. I was pleased with his service and ability to help.

    Debthelper.com

    Date: 02/21/2024

    Thank you!
  • Review fromTom W

    Date: 02/13/2024

    5 stars
    **************** was very knowledgeable, helpful and personable! He made the process go smoothly and seamlessly. We would highly recommend him to any other client!*** and ****

    Debthelper.com

    Date: 02/19/2024

    Thank you for your compliments on ****'s counseling.
  • Review fromJanice B

    Date: 02/12/2024

    5 stars
    We had a session with Rene Viloria and it was a pleasant experience. He was very patient and took the time to make sure we understood everything involved with a reverse mortgage. He let us ask questions and he questioned us. Even after this session, he is willing to let us reach out to him again if we need more answers. It's hard to find people like Rene who make people feel he really is here to help us. Thanks for all your help Rene!

    Debthelper.com

    Date: 02/13/2024

    ****** we are very happy to receive your praise. Thank you for taking your time to write this review.
  • Review fromJan S

    Date: 02/08/2024

    5 stars
    ******************* was our counseling rep. **** gentleman thoroughly answered all of our questions in the manner that we could fully understand. He is such an asset to your company for all ** retired folks. I will refer him to all my friends that need to do a reverse mortgage. He is a wealth of information to us seniors for all the different programs out there to help us that we do not know about.Thank you!

    Debthelper.com

    Date: 02/12/2024

    Thank you for your kind words regarding ****'s *************************** Session.

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