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Business Profile

Credit and Debt Counseling

Debthelper.com

Reviews

Customer Review Ratings

4.94/5 stars

Average of 332 Customer Reviews

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Review Details

  • Review fromTimothy M

    Date: 01/09/2024

    5 stars
    Was a very easy and fast process. Had a very easy time understanding the process.

    Debthelper.com

    Date: 01/10/2024

    Thank you for letting us know that ***** was helpful.
  • Review fromMarisa Y

    Date: 01/07/2024

    5 stars
    Very easy to work with company. Agent was very knowledgeable about the information I needed.

    Debthelper.com

    Date: 01/09/2024



    Thank you for letting us know Itzel provided you with a knowledgeable experience.
  • Review fromMelinda W

    Date: 12/29/2023

    5 stars


    Chris explained features on the HECM Reverse Mortgage and made sure we understood the ins and outs related to our loan. He was knowledgeable and at the end asked us questions to make sure we understood. I appreciate his willingness to share his knowledge and ask questions too.

    Debthelper.com

    Date: 01/02/2024

    Thank you for the 5 star rating of our counselor's *************************** session. We are pleased that you are pleased. If you find you have more questions, don't hesitate to call us again.
  • Review fromDavid E

    Date: 12/21/2023

    5 stars
    A great place to get started on financial freedom. Helpful, kind and attentive.

    Debthelper.com

    Date: 12/22/2023

    We thank you *** and congratulations on accomplishing your goal!
  • Review fromJan D

    Date: 12/13/2023

    5 stars
    **** was very professional and patient. He made what I was expecting to be diffucultvery pleasant. He explainedthe reverse mortgage thoroughly and answered all of my questions. I highly recommend!

    Debthelper.com

    Date: 12/18/2023

    Thank you for the 5 star review. We are glad **** presented a professional *************************** session!
  • Review fromCristy S

    Date: 12/11/2023

    5 stars
    The gentleman was very patient and understanding. Explained things well

    Debthelper.com

    Date: 12/13/2023

    Thank you for your 5 star review of ****'s counseling session. We are thrilled it all went well.
  • Review fromKatherine K

    Date: 11/30/2023

    5 stars
    Doug was personable, knowledgeable and professional in his presentation and thorough review of a reverse mortgage, which is somewhat complicated. He also answered all my questions without hesitation, giving easy-to-understand answers. Anyone would be thrilled to be assigned Doug as a counselor! Thanks Doug!! ********* *

    Debthelper.com

    Date: 12/01/2023

    We appreciate your comments Katherine. We rather enjoy having Doug on our staff and appreciate your sharing kind words about his counseling session.
  • Review fromDenise K

    Date: 11/30/2023

    5 stars
    I had a counseling session with *******. She was extremely knowledgeable and pleasant to deal with.

    Debthelper.com

    Date: 12/01/2023

    Excellent. Thanks for letting us know ******* was pleasant to deal with!

    Debthelper.com

    Date: 12/04/2023

    Thank you ******. We are glad to help. Thank you for your recommendation.
  • Review fromBonnie W

    Date: 11/29/2023

    5 stars
    Easy to work with this company.. Agent, ****, was very nice and helpful and explained things to me and answered my questions.

    Debthelper.com

    Date: 11/30/2023

    Thank you for your 5 star review. We are glad **** was able to answer all of your questions and provide you with courteous and helpful service.
  • Review fromMargaret G

    Date: 11/22/2023

    5 stars
    My *************************** session was scheduled for Tuesday, November 21st! ************** was very punctual and to the point! He completely explained the ***** process. He was very thorough and made certain that I was understanding the charts and schedules as we went along. ************** is an asset to your organization, and it was a pleasure conversing with him on our call. Thank you for the opportunity to work with ************** and **********. I highly recommend DebtHelper!!

    Debthelper.com

    Date: 11/27/2023

    Thank you *** much for letting us and others know that **** provided punctual and to the point services. We are thrilled to have him on our team and we are glad you consider him an asset of ours. Thanks again!!

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