BBB Accredited Business since 06/08/2015
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Request a Quote
A BBB Accredited Business since 06/08/2015
BBB has determined that Uniters North America, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered Uniters North America, LLC's rating include:
- 339 complaints filed against business
Factors that raised Uniters North America, LLC's rating include:
- Length of time business has been operating.
- Response to 339 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||1|
|Guarantee / Warranty Issues||269|
|Problems with Product / Service||68|
|Billing / Collection Issues||0|
|Total Closed Complaints||338|
Customer Reviews Summary Read customer reviews
6 Customer Reviews Customer Reviews on Uniters North America, LLC
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||6 Customer Reviews|
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Palm Beach Tax Collector
PO Box 3715 301 N. Oliver Ave, 3rd Flr
West Palm Beach, FL 33402-3715
BBB records show a license number of 201101618 for this company, issued by Palm Beach Tax Collector. Their web address is http://www.co.palm-beach.fl.us.Check License Status: http://taxcollectorpbc.manatron.com/Tabs/BusinessTax/AccountDetail.aspx?p=201101618&a=2558546
Please note that governmental licensing information may not be current.
Type of Entity
Limited Liability Corporation
Business ManagementPrincipal: Mr. Claude Bonvouloir (Chief Operating Officer)Customer Contact: Mr. Hisham Chafai (Supervisor)Mr. Gordian Tork (Managing Member)Mr. Timo Vitala (Managing Member)
Contact InformationMs. Nancy Antonelli (Director of HR)
Furniture Warranty , Cleaning Supplies, Beds - Wholesale & Manufacturers, Home Warranty Plans
Products & Services
Uniters North America encourages each customer to review the terms and conditions of the warranty plans they purchased. If any questions should arise regarding your specific plans coverage or exclusions, Uniters is available to assist you through both the portal that was provided by the retailer at the time of purchase or the Uniters App, available through the Google play store.