Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

SaveOnResorts.com has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforSaveOnResorts.com

    Travel Agency
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.57/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    10 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/28/2012

    Years in Business: 20

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers travel club technology and web design services.

    Business Details

    Location of This Business
    2173 Salk Ave Ste 300, Carlsbad, CA 92008-7383
    BBB File Opened:
    6/21/2006
    Years in Business:
    20
    Business Started:
    1/30/2004
    Business Incorporated:
    1/30/2004
    Accredited Since:
    2/28/2012
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • SOR Technology LLC
    • Chase The Web
    • Vacation Owners
    Business Management
    • Mr. Elliot Springer, Co-Owner
    • Ms. Nicole Pacheco, Corporate Paralegal
    • Mr. Mike Nelson, CEO
    • Mr. Trevor Steege, General Counsel
    Contact Information

    Principal

    • Mr. Mike Nelson, CEO

    Customer Contact

    • Ms. Nicole Pacheco, Corporate Paralegal
    Additional Contact Information

    Fax Numbers

    • (877) 737-1542
      Other Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Need help planning a trip? How to find a good travel agent

    Customer Complaints

    10 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    7 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Scott M

    1 star

    05/01/2024

    We "won" the $500 prize and we asked to come back to pick up our prize while we were in *****.. Once we returned, we found ourselves in a promotional meeting about all the values of Save on Vacations. We were taken into another room where it was just us and two salespersons, one supposedly just flew down from headquarters in ******* and we were told all the benefits of joining: cheap airfare, great prices for *******, rental cars at a fantastic discounts on weekend getaways, etc. We got up from the table, not willing to continue but they offered a bunch more of benefits and a reduced initial payment. Unfortunately we signed the papers and joined Save on Vacations. Once we returned to **********, we followed through on all the paperwork and internet connects to get our 'big discounts". Untrue. We tried to use it for airfares from ********* to Ft Lauderdale and were told that airfares are so competitive that they can't offer better prices. We later tried to use it for rental cars and got the same answers. We looked at it for ******* in both January 2024 but their prices were higher than what we could get directly from ***************. We went on another cruise in February 2024 and again the prices on Princess ******* as less that Save on Vacations. The only savings we had were on two hotel reservations we made through Save on Vacations and the total savings was about $100. So much for the great savings of thousands of dollars. We are letting our membership expire after on year, counting the money we paid initially as a loss. DO NOT JOIN. THEY AREN'T TELLING YOU THE ***** AND THERE ARE NO FANTASTIC SAVING THAT WILL PAY FOR YOUR MEMBERSHIP :OVER AND OVER'.

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.