BBB Business Review

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BBB Accredited Business since

Optima Tax Relief LLC

Phone: (800) 536-0734 View Additional Phone Numbers 3100 S Harbor Blvd #250, Santa Ana, CA 92704

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers tax relief services.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Optima Tax Relief LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary Read complaint details

151 complaints closed with BBB in last 3 years | 75 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 22
Billing/Collection Issues 8
Delivery Issues 15
Guarantee/Warranty Issues 7
Problems with Product/Service 99
Total Closed Complaints 151

Customer Reviews Summary Read customer reviews

298 Customer Reviews on Optima Tax Relief LLC
Customer Experience Total Customer Reviews
Positive Experience 264
Neutral Experience 1
Negative Experience 33
Total Customer Reviews 298

Additional Information

BBB file opened: September 18, 2013 Business started: 06/02/2010 in DE Business incorporated 07/26/2011 in CA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

State Bar of California
845 S Figueroa St, Los Angeles CA 90017
Phone Number: (213) 765-1000
The number is 272599.

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. David King, President Mrs. Kristen Bemis, Legal Counsel Mr. Alex Edens, Director of Customer Service Mr. Kevin Giordano, VP Servicing Mr. Harry Langenberg, Managing Partner Mr. William Scholz, Executive Relations Manager Mr. Jesse Stockwell, Managing Partner
Contact Information
Principal: Mr. David King, President
Number of Employees


Business Category

Tax Return Preparation Taxes - Consultants & Representatives Attorneys & Lawyers - Tax

Method(s) of Payment
American Express, Visa, MasterCard, Debit, Check, Cashier's Check, Money Order, Cash
Refund and Exchange Policy
We offer a 15-day money-back guarantee.  Please visit our website for details.
Service Area
Alternate Business Names
Tax Relief Partners Taxes To Zero
Referral Assistance

The following Government Agency(s) or Association(s) may be able to provide you additional information:

Federal Trade Commission 600 Pennsylvanis Avenue, NW, Washington DC 20580

Additional Information

If the consumer requires additional assistance from Optima Tax Relief, please contact them directly at 1-800-965-3192 or by emailing them at

Industry Tips
Identity Theft Tax Preparers

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.