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Find a Location

Vizio has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Vizio

      39 Tesla Irvine, CA 92618-4603

      BBB Accredited Business
    • Vizio

      800 Stevens Port Dr Dakota Dunes, SD 57049-5005

    • Vizio

      800 Steven Port Dr Dakota Dunes, SD 57049

    • Vizio

      175 West Jackson Blvd. Suite 1700 Chicago, IL 60604-2816

    Business ProfileforVizio

    Audio Visual Equipment
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.11/5stars

    Average of 192 Customer Reviews

    Customer Complaints

    465 complaints closed in last 3 years

    124 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/11/2006

    Years in Business: 21

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers consumer electronics manufacturing and marketing services.

    Business Details

    This is a multi-location business.

    Find a Location

    Vizio has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Vizio

        39 Tesla Irvine, CA 92618-4603

        BBB Accredited Business
      • Vizio

        800 Stevens Port Dr Dakota Dunes, SD 57049-5005

      • Vizio

        800 Steven Port Dr Dakota Dunes, SD 57049

      • Vizio

        175 West Jackson Blvd. Suite 1700 Chicago, IL 60604-2816

      Headquarters
      39 Tesla, Irvine, CA 92618-4603
      BBB File Opened:
      11/14/2013
      Years in Business:
      21
      Business Started:
      10/21/2002
      Business Incorporated:
      10/21/2002
      Accredited Since:
      9/11/2006
      Type of Entity:
      Corporation
      Alternate Business Name
      • Vizio Inc
      Business Management
      • Mr. Scott Patten, Vice President
      • Ms. Caitlin Sanchez, Associate Counsel
      • Mr. William Wang, CEO
      • Mr. Jesse Dorn, Manager
      Contact Information

      Principal

      • Mr. Scott Patten, Vice President
      • Mr. William Wang, CEO

      Customer Contact

      • Mr. William Wang, CEO
      • Mr. Jesse Dorn, Manager
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      465 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/25/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      We bought a vizio television several years ago and the last couple years vizio has been forcing "updates" each time reducing the functionality of the antenna making it more difficult to use.The recent "updates" are trying to force us to agree to the new privacy terms or else none of the streaming functionality will work. Vizio has now literally hijacked my tv and is blackmailing me for access to my viewing habits and information. If I can no longer use the tv I paid for the way it was supposed to work(without spyware or coercion" then I want my money back or a tv that doesn't demand spyware. There has never been an option or ability to turn off or reject any of the updates.NO compmany should be allowed to change the product or terms of use after purchase without consent. Forced consent isn't consent.
      Read More

      Customer Reviews

      192 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Bernard P

      1 star

      04/27/2024

      Would not buy another Vizeo product. When I first bought my TV smelled like it would catch fire. Service came out fixed that problem. ****** turns on after shutting off. Or turns off while watching. Have sent receipts etc. needed for service and Ive gotten nowhere. Still under one year warranty. Very difficult service department to deal with.Instead of a 1 Star review I wish they had a Zero Star review.

      Local BBB

      Better Business Bureau Serving the Pacific Southwest

      BBB Reports On

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