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Find a Location

Preventive Pest Control has 1 locations, listed below.

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    Business ProfileforPreventive Pest Control

    Pest Control

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This company offers pest control services.

    Business Details

    Location of This Business
    1025 N Shepard St, Anaheim, CA 92806-2817
    BBB File Opened:
    10/25/2013
    Years in Business:
    21
    Business Started:
    3/17/2003
    Business Incorporated:
    3/17/2003
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Preventive Pest Control SoCal Inc
    Business Management
    • Mr. Stuart Lowe, Owner
    Contact Information

    Principal

    • Mr. Stuart Lowe, Owner

    Customer Contact

    • Mr. Stuart Lowe, Owner
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Pest control

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/31/2022

    Complaint Type:
    Order Issues
    Status:
    Unresolved
    I requested for Preventive Pest Control to do some services for Mosquito, ***** and spider problems we were having. The Sales guy that came out told me they come out every three months for services and can do services in between for free. I had about four services in total one of which was free. I kept receiving texts where appointments were being setup. Appointments that I never setup. I called the company and advised them that I no longer wanted to continue services and the lady who answered stated that if I wanted to setup any more services I can always call back to setup. Throughout the year I kept getting texts and calls from this company as well as them coming to my home and as mentioned I never setup these appointments. We are now a year later, and I received an invoice for cancellation for breaking a contract I allegedly signed. I never signed any contract. When I called the company, a lady answered, and I asked her about the invoice and she stated the manager will call me back. I asked her if this was the same person that keeps texting and calling and showing up at my home. She said I don't know but he's the manager. He called back and said I either had one more service left, or I can pay the cancellation fee of $130. I stated I didn't want their services since last year and that I've called them numerous times stating that, and I always speak to a lady there. The manager said I've never called them which is a lie. I told him I could provide my call log from my cell phone company to prove that I spoke to their office numerous times when these appointments were being setup. Also, the manager said I signed a contract, which I stated I didn't. He said he had it "right here." So, I asked for it to be sent to me via email and he never sent it. He called me a scammer and said he was sending a cancellation invoice to collections and today I received that notice for $205.The number I called on the notice is going to voicemail,and nobody is answering at that number.
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    Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    Better Business Bureau Serving the Pacific Southwest

    BBB Reports On

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