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BBB Accredited Business since

Crunch

Additional Locations

Phone: (503) 227-8624 Fax: (503) 954-3410 View Additional Phone Numbers 355 NE 223rd Ave, Gresham, OR 97030 View Additional Email Addresses http://www.crunch.com/locations/oregon/gresham/gresham/ View Additional Web Addresses


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company is a fitness center offering classes, equipment and trainers.

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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Crunch meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Crunch include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 19 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

19 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 13
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 5
Total Closed Complaints 19

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Crunch
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 27, 2012 Business started: 11/01/2011 in NY Business started locally: 11/01/2011 Business incorporated 11/21/2011 in OR
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Oregon Secretary of State Corporations Division
255 Capitol St NE Ste 151, Salem OR 97310
http://www.sos.state.or.us
Phone Number: (503) 986-2200
corporation.division@state.or.us

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Steve Block, Member Mr. Mark Clark, Personal Training Manager Ms. Nicole Danenberger, Member Services Manager Ms. Pam Hargrave, Membership Service Manager Mr. Sam Hargrave, Membership Service Manager Mr. John LaRosa, General Manager Ms. Lindsay Taylor, Membership Service Manager
Contact Information
Principal: Mr. Steve Block, Member
Business Category

Fitness Centers Exercise & Physical Fitness Programs Personal Trainers

Hours of Operation
Monday through Thursday
5:00am - 11:00pm

Friday
5:00am - 10:00pm

Saturday and Sunday
7:00am - 8:00pm
Alternate Business Names
Crunch LLC
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.