Business ProfileforCoverking

I ordered 2 dashboard covers. One for 2016 ******* mkc which I was refunded because it did not fit. They did not want it returned. Then 2019 ******* Nautilus. It was nothing like the picture. I don't have a cell phone or computer due to hacker issues. I cant send a pic . Honestly, It looks like a little kid made it. The cut outs are folded back and sewed against it so it wont lay flat. It is cheap made and I own a nice car and wanted the cover to keep my dash from cracking in the hot heat in **. Im sorry but nobody would want this. I called then on 05/03/24 and spoke to a younger guy in returns. He refunded for the 2016 but would not for the 2019. I told him the pics online do not match the product which he agreed. I asked him to MAIL (as I have to go to library to answer email). He emailed the return slip anyway. Our mail is so slow here. I waited. Then called again 05/24/2024 and spoke to ******* on where the rtn label was. She told me it was emailed. She said she will mail it. Called again 06/20/2024 and spoke to ****** I received the return label in the mail. it was mailed 05/29 and the label expired 06/01/24. I got it 06/02/24. Manufacturer denied me another label. said outside 30 days. YES only because of them. They did it on purpose. I want a full refund for this product. It would be $57.13. I was refunded for other. If they want the product then they can send me a postage free stamp that works and I would gladly return it. First time ordering from them and certainly my last. No integrity. Thank you CALL ME on my landline as I have NO devices and dont check email cause rarely use it.