BBB Business Review

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This business is not BBB accredited.

Jeld-Wen Inc

Find a Location

Phone: (541) 850-2618 Fax: (541) 880-5956 View Additional Phone Numbers 3250 Lakeport Blvd, Klamath Falls, OR 97601 View Additional Email Addresses

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JELD-WEN inc is primarily in the business of manufacturing, distributing and selling windows, doors and millwork used in residential and commercial building construction.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • The business is in the process of responding to previously closed complaints.

Customer Complaints Summary Read complaint details

86 complaints closed with BBB in last 3 years | 33 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 2
Billing/Collection Issues 0
Delivery Issues 3
Guarantee/Warranty Issues 25
Problems with Product/Service 56
Total Closed Complaints 86

Customer Reviews Summary Read customer reviews

5 Customer Reviews on Jeld-Wen Inc
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 4
Total Customer Reviews 5

Additional Information

BBB file opened: January 01, 1959 Business started: 09/30/1960 in OR Business started locally: 01/01/1959
Type of Entity


Business Management
David Bleha, Vice President Jeld-Wen Legal Department, Manager Mr. R L Wendt, Chairman JELD-WEN Legal Department, Manager
Contact Information
Principal: David Bleha, Vice President
Principal: Jeld-Wen Legal Department, Manager
Principal: Mr. R L Wendt, Chairman
Business Category

Windows Management Consultants Windows - Installation & Service Millwork Manufacturers & Producers Doors General Merchandise - Retail

Alternate Business Names
Jeld Wen Engineering JELD-WEN Door Replacement Systems JELD-WEN Window Division Pozzi Window Windows Summit Window & Patio Door - Spokane

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.