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Find a Location

Peoplefinders.com has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Peoplefinders.com

      1915 21st St Sacramento, CA 95811

    • Peoplefinders.com

      548 Market St Ste 29296 San Francisco, CA 94104-5401

    Business ProfileforPeoplefinders.com

    Searchers of Records
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.11/5stars

    Average of 37 Customer Reviews

    Customer Complaints

    137 complaints closed in last 3 years

    79 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    PeopleFinders is an e-commerce business that provides data culled from current and historical public records.

    Products & Services

    People Search
    Background Check
    Reverse Phone Lookup
    Reverse Address Lookup
    Email Search
    Social Profile Search
    Criminal Records
    Registered Offender Finder
    Business Ownership Reports
    Public Records Reports

    Business Details

    This is a multi-location business.

    Find a Location

    Peoplefinders.com has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Peoplefinders.com

        1915 21st St Sacramento, CA 95811

      • Peoplefinders.com

        548 Market St Ste 29296 San Francisco, CA 94104-5401

      Location of This Business
      1915 21st St, Sacramento, CA 95811
      BBB File Opened:
      9/29/2004
      Years in Business:
      36
      Business Started:
      10/20/1987
      Business Incorporated:
      3/29/2000
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 12420 for this business, issued by CA Bureau of Security and Investigative Services

      These agencies may include:

      CA Bureau of Security and Investigative Services

      2420 Del Paso Rd Ste 270

      Sacramento CA 95834

      (916) 322-4000

      http://bit.ly/1QBzWIF

      BBB records show a license number of 12420 for this business, issued by CA Bureau of Security and Investigative Services

      These agencies may include:

      CA Bureau of Security and Investigative Services

      2420 Del Paso Rd Ste 270

      Sacramento CA 95834

      (916) 322-4000

      http://bit.ly/1QBzWIF

      Type of Entity:
      Corporation
      Alternate Business Name
      • Peoplefinders, LLC
      Business Management
      • Mr. Bryce Lane, President & COO
      • Ms. Sarah Lewis, Customer Contact
      • Mrs. Lourdes Rizo, Customer Contact
      • Miss Jennifer Garcia, Manager of Customer Care
      Contact Information

      Principal

      • Mr. Bryce Lane, President & COO
      • Ms. Sarah Lewis, Customer Contact
      • Mrs. Lourdes Rizo, Customer Contact
      • Miss Jennifer Garcia, Manager of Customer Care

      Customer Contact

      • Miss Jennifer Garcia, Manager of Customer Care
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      137 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/05/2024

      Complaint Type:
      Billing Issues
      Status:
      Answered
      On April 1, 2024, I used PeopleFinders to search background information on a potential client. I agreed to a $3.95 charge for a one-time search. I also paid another $.50 to have a report generated. In checking my bank account four days later, I saw that PeopleFinders charged an additional $29.95 for **************** I never intentionally signed up for Premium. When I called PeopleFinders for a refund, they said I had used the service for one day, and they insisted on refunding only $27 and some change. PeopleFinders is fraudulently tricking people into signing up for Premium. Be careful if you chose to use this site. Personally, I refuse to use such a dishonest service, and I will never use PeopleFinders again.
      Read More

      Customer Reviews

      37 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Kevin M

      1 star

      04/04/2024

      False Advertising - They advertise a list of items that are contained in the 'Full Background Report'. However after paying the monthly fee, I found that many of the items listed in the advertisement were not included. Additionally, I requested a refund by telephone with an unidentified representative withing a minute of opening an account and was a denied the refund. Our family has contact the ** AG and are seeking an attorney to open an class action lawsuit against peoplefinders.com located in **********, **********.

      Peoplefinders.com Response

      04/12/2024

      Hello,

      We are sorry that you did not receive the results you were hoping for. We search through billions of public records and collect every piece of relevant information on your subject. However, all public record profiles are based on what the individual has self-reported. In addition, the subject may have opted out of our site. PeopleFinders pays for access to this data, so the charge is for us to conduct a search on your behalf, not to return a specific result.

      We are unable to provide a refund, but we will be happy to offer you another search, at no additional cost!


      Best regards,
      PeopleFinders Customer Care
      *****************************************************************
      **************
      Mon-Fri 7:00AM-6:00PM (PST)
      Sat-*****:00AM-3:30PM (PST)


      PeopleFinders is dedicated to helping you find people and learn more about them in a safe and responsible manner. PeopleFinders is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

      Local BBB

      BBB of Northeast California

      BBB Reports On

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