Business ProfileforSacramento Delta Property Management, Inc.

After hiring this company for a few years, its evident many of the negative reviews posted online and within this platform are possibly true. I hired it to manage a well-maintained property. Despite this, I often faced issues collecting my proceeds. My receivables were often delayed and occasionally incorrect. When I decided to close my account, I experienced more issues. It took over two months to receive confirmation that my account was closed despite multiple attempts to expedite the closing process. Further, many of the closing invoices contained errors and not all vendors held verifiable licenses.The company advertises it vets and only hires licensed vendors, but its untrue. One vendor was paid for invoices that exceeded its license $500 job limit threshold. Additionally, I received an invoice that was originally addressed to someone other than the company and it contained charges for services I hadnt approved or were informed about. When I questioned the validity of the invoice, the company sent me a revised invoice. They charged me $165 to change 5-minute smart key locks and $15 for a repaired strike plate. When I asked about the location of the repaired strike plate, the agent stated they didn't know and I should look for the "newest looking one." When I searched for the vendor in public records it couldn't be found. The City and County confirmed the vendor didn't exist. The company provided a copy of the business's certification which clearly stated, "This certificate is not to be construed as a business license...Any representation to the contrary is fraudulent." To date, no proof has been provided confirming the company is licensed in my propertys jurisdiction at time of service. I requested a full refund on fees but havent received it. They threatened to notify the tenants that I was withholding their security deposit because of monies owed, which is illegal. The company held all monies owned to tenants and the owner management fees is separate.

Im still missing the funds owed to me. To date, I haven't been fully refunded for all claims against my closed account. Their invoices didn't match my projected refund. I sent an email requesting confirmation of my refund amount, but I didn't receive a response. As I stated before, they have accounting issues and have developed a history of not paying all monies owed. I sure hope my tax documentation is accurate come tax season. Additionally, I don't think they should charge their clients for services they themselves didn't verify was actually completed. Telling clients to go look for completed repairs themselves defeats the purpose of hiring them for management services and its poor customer service.