BBB Business Review

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BBB Accredited Business since

Sharper Edge Engines, LLC

Phone: (904) 520-5847 Fax: (904) 737-5177 View Additional Phone Numbers 7651 Gate Pkwy Apt 1607, Jacksonville, FL 32256 http://www.sharperedgeengines.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Used Engines  - Used Transmissions - Remanufactured Engines - Remanufactured Transmissions  Transfer cases 


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Sharper Edge Engines, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Sharper Edge Engines, LLC include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 10 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

10 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 1
Guarantee/Warranty Issues 2
Problems with Product/Service 7
Total Closed Complaints 10

Customer Reviews Summary Read customer reviews

19 Customer Reviews on Sharper Edge Engines, LLC
Customer Experience Total Customer Reviews
Positive Experience 16
Neutral Experience 0
Negative Experience 3
Total Customer Reviews 19

Additional Information

BBB file opened: July 27, 2010 Business started: 06/03/2009 in FL Business started locally: 06/03/2009 Business incorporated 06/03/2009 in FL
Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Yalda Koohi, Managing Member
Contact Information
Principal: Ms. Yalda Koohi, Managing Member
Business Category

Engines - Supplies, Equipment & Parts Transmissions - Automobile Auto Parts & Supplies - Used & Rebuilt

Products & Services

Sharper Edge Engines, LLC sells the following brand(s): Every Make and Model for Cars and Trucks !

Method(s) of Payment
debit card - credit card- personal and business checks- money order - cashiers check- pay pal- 
Refund and Exchange Policy
Within our Warranty time we will exchange or refund our customer without question !

Customer Review Rating plus BBB Rating Summary

Sharper Edge Engines, LLC has received 4.79 out of 5 stars based on 19 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.