Share
Business ProfileforMoving Giant
Current Alerts For This Business
BBB files indicate a pattern of complaints concerning sales and billing issues, delivery fulfillment and customer service for Moving Giant. Consumers tell BBB about their experiences after that they contracted with the company to move their household goods from various locations across the U.S. Numerous consumers claim that price quoted to them by the sales staff at Moving Giant is much lower than the price charged on the day of the move. In some cases, the price is allegedly doubled from the original quote. Several consumers say the scheduled pick up date is often significantly delayed. Other consumers claim that they encounter much difficulty in getting an update of the status of their shipment from the Moving Giant's customer service, despite multiple attempts by telephone and email. Many consumers that have received their shipments of personal goods report numerous damaged or missing items.
At-a-glance
Related Categories
Business Details
- Location of This Business
- 2747 Coney Island Ave, Brooklyn, NY 11235-5004
- BBB File Opened:
- 4/18/2016
- Years in Business:
- 11
- Business Started:
- 6/15/2012
- Business Incorporated:
- 6/15/2012
- Type of Entity:
- Corporation
- Business Management
- Mr. Walter Johnson, Manager
Customer Complaints
1 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
07/15/2021
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Customer Reviews
2 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Cynthia L.
01/11/2022
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.