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Find a Location

Rakuten Marketing LLC has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Rakuten

      160 Spear St Fl 19 San Francisco, CA 94105-1542

      BBB Accredited Business
    • Rakuten

      800 Concar Dr San Mateo, CA 94402-7044

      BBB Accredited Business
    • Rakuten Marketing LLC

      215 Park Avenue South, 2nd Floor New York, NY 10003-1622

      BBB Accredited Business

    Business ProfileforRakuten Marketing LLC

    Online Shopping
    BBB accredited business
    Looking for more information? Access the headquarters listing for Rakuten
    Read more
    The Complaints and Customer Reviews shown on this profile include all complaints and reviews submitted about either the business headquarters or any of its corporate-owned locations, including this one. Use the "Find Locations" link to see all corporate-owned locations.

    At-a-glance

    Customer Reviews

    2.82/5stars

    All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location.

    Average of 216 Customer Reviews

    Customer Complaints

    1,693 complaints closed in last 3 years

    933 complaints closed in last 12 months

    All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location.

    BBB Rating & Accreditation

    Accredited Since: 8/3/2012

    Years in Business: 25

    This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations.

    View HQ Business Profile

    Related Categories

    Overview

    Rakuten offers cashback rebates.

    Products & Services

    ·  Affiliate Marketing
    ·  Attribution
    ·  Paid Search
    ·  Display

    Business Details

    Location of This Business
    215 Park Avenue South, 2nd Floor, New York, NY 10003-1622
    Headquarters
    160 Spear St Fl 19, San Francisco, CA 94105-1542
    BBB File Opened:
    10/1/1999
    Years in Business:
    25
    Business Started:
    4/13/1999
    Business Incorporated:
    8/15/2011
    Accredited Since:
    8/3/2012
    Type of Entity:
    Corporation
    Number of Employees:
    199
    Alternate Business Name
    • Rakuten Affiliate Network
    Business Management
    • Mrs. Liane Dietrich, COO

    Industry Tip

    BBB Tip: Smart shopping online

    Local BBB

    BBB Serving Metropolitan New York

    BBB Reports On

    BBB reports on known marketplace practices.

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