Business ProfileforIBM

Hi,My name is *********************. My Customer Number ************* year, I learned the IBM skillsbuild to pursue my IBM Data Analyst Certification. There is one part to use the IBM cloud to finish the assignment. I registered for IBM Cloud, but I didn't realize I receive the following large amount of tickets in the following months. I use nothing from it.I asked ***** to cancel the ticket and my account, and he sent me the method and ticket link. I finished the cancellation requesting ticket on *** 15. Then I received the IBM email which shows my account was deactivated and suspended on *** 16. Then I received an IBM cancellation email on Feb 08.However, I still receive *****'s( account receivable) email invoice that the bill that I requested to cancel by IBM ticket is late to pay. I sent him the email. NO REPLY.I received a new bill for *** 01-***30 which is about 252. Why the account which is suspended on ***16, still produce the bill?I called the IBM customer support, and the representative let me send the situation to the email ************************************ I sent it with details, but I got NO REPLY.I sent the situation to ***** ************************************************ for several emails. I get NO REPLY.What should I do next? How do you resolve my situation?I am requesting to Clear all my bills and Close the IBM cloud account totally.Don't let these bills affect my credit.I need someone to support my case instead all no reply.I have attached all the invoices and emails.