BBB Business Review

Text Sizesmall medium large

BBB Accredited Business since

Atlas Asphalt

Phone: (631) 242-5100 Fax: (631) 254-8127 View Additional Phone Numbers 117 Brook Avenue, Deer Park, NY 11729 http://www.atlasasphalt.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Atlas Asphalt meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Atlas Asphalt include:

  • 17 complaint(s) filed against business

Factors that raised the rating for Atlas Asphalt include:

  • Length of time business has been operating
  • Response to 17 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

17 complaints closed with BBB in last 3 years | 8 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 15
Total Closed Complaints 17

Additional Complaint Information

Reports to the Bureau allege that Atlas Home Improvement provides unsatisfactory pavement for consumer homes but does not repair it, and occasionally damages consumer property. Consumers complain of having puddles form in driveways, one pavement side over a foot higher than the other, roller marks, and a portion of the driveway caving in. Consumers report that Atlas Home Improvement sends a crew to redo or patch the driveway, but that reparations are insufficient, and that it is difficult to schedule further repairs or to meet with a manager.

Customer Reviews Summary Read customer reviews

3 Customer Reviews on Atlas Asphalt
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 3
Total Customer Reviews 3

Additional Information

BBB file opened: May 01, 1991 Business started: 05/19/1992 in NY Business incorporated 05/19/1992 in NY
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Nassau County Office Of Consumer Affairs
200 County Seat Drive, , Mineola NY 11501
http://www.nassaucountyny.gov/agencies/oca/index.html
Phone Number: (516) 571-2600

Suffolk County Consumer Affairs
725 Veterans Memorial Highway, Building #340, Hauppauge NY 11788
http://www.suffolkcountyny.gov/Departments/consumeraffairs.aspx
Phone Number: (631) 853-4600
consumer.affairs@suffolkcountyny.gov

Type of Entity

Corporation

Contact Information
Principal: Mr. Ronald Cianculli, President
Business Category

ASPHALT MASON CONTRACTORS

Alternate Business Names
Atlas Home Improvement Corp. of Long Island

Customer Review Rating plus BBB Rating Summary

Atlas Asphalt has received 3.01 out of 5 stars based on 3 Customer Reviews and a BBB Rating of B+.

BBB Customer Review Rating plus BBB Rating Overview
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.