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          Find a Location

          Best Buy Canada Ltd. has 176 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Best Buy Canada Ltd.

              102 425 W 6 Ave Vancouver, BC V5Y 1L3

            • Best Buy Canada Ltd.

              27 32700 S Fraser Wy Clearbrook, BC V2S 2A6

            • Best Buy Canada Ltd.

              B 10232 E Whalley Ring Rd Surrey, BC V3T 4H2

            • Best Buy Canada Ltd.

              102 5300 No 3 Rd Richmond, BC V6X 2C3

            • Best Buy Canada Ltd.

              100 1876 Cooper Rd Kelowna, BC V1Y 9N6

            Business ProfileBest Buy Canada Ltd.

            Electronic Equipment Dealers
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            102 425 W 6 Ave

            Vancouver, BC V5Y 1L3

            Visit Website
            (866) 237-8289

            Customer Reviews

            1.05/5

            Average of 173 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            777 complaints closed in last 3 years

            260 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 42

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Best Buy Canada Ltd. has 176 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Best Buy Canada Ltd.

                102 425 W 6 Ave Vancouver, BC V5Y 1L3

              • Best Buy Canada Ltd.

                27 32700 S Fraser Wy Clearbrook, BC V2S 2A6

              • Best Buy Canada Ltd.

                B 10232 E Whalley Ring Rd Surrey, BC V3T 4H2

              • Best Buy Canada Ltd.

                102 5300 No 3 Rd Richmond, BC V6X 2C3

              • Best Buy Canada Ltd.

                100 1876 Cooper Rd Kelowna, BC V1Y 9N6

              Headquarters
              102 425 W 6 Ave, Vancouver, BC V5Y 1L3
              BBB File Opened:
              18/12/1990
              Years in Business:
              42
              Business Started:
              1/1/1982
              Alternate Business Name
              • Geek Squad
              • Bestbuy.ca
              • 2ND Turn
              Business Management
              • Robin Weekes, Manager, Customer Care
              Additional Contact Information

              Fax Numbers

              • (604) 453-8116
                Primary Fax

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              777 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              12/04/2024

              Complaint Type:
              Sales and Advertising Issues
              Status:
              Resolved
              I placed order for ****** 15 plus open box through Best Buy website. Order Date April 05, 2024 at 14:25:57 PT Order Number ********** Received email confirmation and order was moved to shipment preparation. I also have several online chats with Best Buy agent and everyone assured me that order is approved and is ready to be shipped. But, despite all this promises, on April 10,I received email from Best Buy, mentioned that are out of stock and weren’t able to secure additional inventory for this product, so they had to cancel it at this time. Next day, on April 11, Best Buy re-listed the same ****** 15 plus but for a way higher price. The price on my order was $911.99, now Best Buy is selling it for $1239.99. Meaning that Best Buy was able to find inventory after one day from my order cancelation. If found it very unfair and want Best Buy to honor my Order fron April 05, 2024 Order Number ********** and a sale price of $911.99. Please see attached: Screenshot of order email confirmation, Screenshot of order email cancellation , Screenshot of Best Buy website products prices from April 5 and April 11. Scripts of my chats with Best Buy agents.
              Read More
              Read 776 More Complaints

              Customer Reviews

              173 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Ryan G

              19/04/2024

              Their refurbished products are customer returns and demo units with no refurbishment done despite advertising as such. I was sent a broken charger with a MacBook covered in dirt and hair embedded inside the charger with a bent pin - it could have caused a fire had I not noticed it.Theyre completely apathetic and detached offering a coupon to shop with them again as the solution. Their practices are truly *** Marketplace Investigation worthy and Im going to bring it; this isnt a one off experience.
              Read 172 More Customer Reviews

              Local BBB

              BBB serving Mainland British Columbia

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

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