This Business is not BBB Accredited
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Best Buy Canada Ltd. is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered Best Buy Canada Ltd.'s rating include:
- Failure to respond to 4 complaints filed against business.
- 15 complaints filed against business that were not resolved.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||145|
|Billing / Collection Issues||28|
|Guarantee / Warranty Issues||91|
|Problems with Product / Service||270|
|Total Closed Complaints||598|
Additional Complaint Information
The BBB of Mainland BC handles all complaints for Best Buy and Future Shop nationally. This report reflects customer experiences for all of Canada.
Due to the volume of complaint activity, 28% of complaints for this company are published for public viewing.
Customer Reviews Summary Read customer reviews
9 Customer Reviews Customer Reviews on Best Buy Canada Ltd.
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||9 Customer Reviews|
Type of Entity
Limited Liability Corporation
Business ManagementPrincipal: Sara Aghvami (Senior Manager)
Contact InformationTyler Smith
Stereo Systems - Dealer, Computer Service, Repair & Cleaning, Electric Equipment & Supplies-Retail, Computers System Designers & Consultants, Video Games-Dealers, Television-Dealers, Computer-Dealers, Cellular Telephones, Appliances-Major-Dealers, Electric Instruments
Alternate Business NamesFuture Shop, Geek Squad, Connect Pro, Futureshop.ca, Bestbuy.ca, Best Buy
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview