Business ProfileforBeach Front Property Management, Inc.

I am writing to let the company know of the unethical practices **** and her team have been committing, it is imperative that this issue be fixed because it's resulting in unwarranted fees. We sent our rent checks on time and yet, **** has decided to add on late fees. For 1/2024 and 2/2024. We send our checks in on time and we know that **** sits on these checks, waiting until they are late to add on a late fee, then cashes them. You can check to see that we have always paid our rent on time, until **** started retaliating against us for bringing up her inattention to maintenance issues. I have attached screenshots of ************* statements with check images, noting that we sent our rent checks on January 1st and January 31st. Please ask to check the postmark dates on the envelopes for the checks received. They will reveal that they were sent on time. Despite this, we have received $168.96 in late fees for 2 months. For the January rent, I sent check #*** on 1/1. Yet, it was not cashed until January 8th. Please look at the bank statement screenshot with the date of the check clearly labeled as 1/01.For the February rent, I sent check #*** on 1/31. I sent an email on 2/15 informing **************** that we had sent those checks but they were not cashed. **** did not respond until 2/20 to let us know that "we have not received any checks". **** told us we needed to void our checks & I responded letting her know that we would not because it would cost a Stop fee. On 2/23, I emailed **** and let her know that we dropped off a second pair of checks (#***) at the office. And that we do not give her permission to cash the original "lost" #*** check. On 2/23, **** responded and said that "the lock box would automatically process payment if received". The second pair of checks were not cashed until 2/27. Yet, miraculously, the "lost" #*** check was found by **** and cashed on 2/28. Having **** as manager is dangerous and we fear what she may due next with this complaint.