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Find a Location

KB Home has 45 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • KB Home

      10990 Wilshire Blvd Fl 7 Los Angeles, CA 90024-3907

      BBB Accredited Business
    • KB Home Maryland Inc.

      45026 Schirra St Parkville, MD 21234

    • KB Homes

      7011 Joann Khan Dr Elkridge, MD 21075-7255

    • KB Home

      431 SixMile Cove Lethbridge, AB T1K 5V5

    • KB Homes

      12119 Mustard Seed Ct Waldorf, MD 20601-2707

    Business ProfileforKB Home

    Home Builders
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.06/5stars

    Average of 85 Customer Reviews

    Customer Complaints

    360 complaints closed in last 3 years

    144 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/1/1987

    Years in Business: 67

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    KB Home has 45 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • KB Home

        10990 Wilshire Blvd Fl 7 Los Angeles, CA 90024-3907

        BBB Accredited Business
      • KB Home Maryland Inc.

        45026 Schirra St Parkville, MD 21234

      • KB Homes

        7011 Joann Khan Dr Elkridge, MD 21075-7255

      • KB Home

        431 SixMile Cove Lethbridge, AB T1K 5V5

      • KB Homes

        12119 Mustard Seed Ct Waldorf, MD 20601-2707

      Headquarters
      10990 Wilshire Blvd Fl 7, Los Angeles, CA 90024-3907
      Years in Business:
      67
      Business Started:
      1/1/1957
      Business Incorporated:
      8/31/1981
      Accredited Since:
      7/1/1987
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • KB Home Insurance Agency
      Business Management
      • Ms. Sandy Zenner, Paralegal
      Contact Information

      Principal

      • Ms. Sandy Zenner, Paralegal

      Customer Contact

      • Ms. Sandy Zenner, Paralegal

      Industry Tip

      BBB Tip: Find the right home builder for you

      Customer Complaints

      360 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/04/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I purchased a home with KB home in Jan 2021. Less then 3 years, i found cracks on ********. Then recently March 2024 I found a bigger issue in one of the bedroom. There was a loud noice, I went to check and see a a big Crack on the tile floor, tenting up along the room. When I step on the floor, the tiles seem like coming loose and there are cracks everywhere. Even the border along the walls are cracking. How can this happened to a 3 year old house! And nobody stays in this room there is no way we caused this. I heard a lots of complaints about KB home quality but i was blindsided and went with this purchase. I am extremely disappointed! I purchased this home with the intention of staying here for a long time but now this happened I'm worried that more issues gonna keep coming up. I want something done to this issue. THIS IS NOT OK.
      Read More

      Customer Reviews

      85 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Joseph C

      1 star

      04/10/2024

      We close on our house sept 2021. Since we close Ive had to call multiple times that when it rains our back door leaks water inside. Each time they send someone who says its fix but then it happens again. Now they are saying my warranty is up and theres nothing they can do. This is horrible business a issue that has been recurring and they are ignoring it

      Local BBB

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