BBB Business Review
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BBB Accredited Business since
Phone: (281) 598-3000 Fax: (281) 598-3118 5353 W. Sam Houston Pkwy N., Ste. 190, Houston, TX 77041 View Additional Web Addresses
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This company specializes in home building services.
A BBB Accredited Business since
BBB has determined that Taylor Morrison Homes meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Taylor Morrison Homes include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 27 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||20|
|Total Closed Complaints||27|
Business ManagementMs. Amy Haywood, Division President - Houston Division Debra Pietrowski, Warranty Coordinator Mr. Jim Ellison, Sales & Marketing Steve Jones, Vice President Of Construction